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  • Together we’ll keep Wales safe
    We’d like to reassure you that the safety and wellbeing of all our customers and staff are our top priority during the Coronavirus (COVID-19) outbreak. Please help us by following these Travel Safer guidelines.
    Find out more
  • Security
    We want you to feel safe when travelling with us. Our on-board and station staff are trained to confidently and safely deal with a range of situations and circumstances.  
    Find out more
  • British Transport Police
    The British Transport Police are the national police service for the railways in England, Wales and Scotland. They provide a policing service to rail operators, their staff and passengers. They are also responsible for policing the London Underground system, the Docklands Light Railway, the Midland Metro Tram System and Croydon Tramlink.
    Find out more
  • Level Crossings
    You’ll find level crossings at various locations across the railway where roads and footpaths need to cross the track. They help pedestrians, road traffic and animals cross safely. 
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  • Railway Byelaws
    The Railway Byelaws help keep you safe on the railway.
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Did you know about...

  • Did you know?
    Multiflex Tickets
    Are our lowest Single fare for hundreds of regular journeys
    Available exclusively on our App
  • Did you know?
    You can go paperless
    Buy your ticket at a ticket vending machine then tap in/out at stations.
    TfW Smartcards
  • Did you know?
    You can check how busy your train is likely to be?
    So you can decide the best time for your journey before you book.
    Let's try it