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Our 'Adopt a Station' scheme aims to help improve our links with local communities and customers living near unstaffed railway stations.

The scheme has similar objectives to the ‘Neighbourhood Watch’ scheme where local people help us by keeping an eye on their unstaffed railway station.

We want to keep our unstaffed stations clean and pleasant, so this scheme is designed to encourage regular feedback about the facilities available. This will help us ensure they meet the high standards expected by you, our customers.

So what do station adopters do?

As an adopter, the basic requirement is to submit at least two reports a month about the condition of the station. We will ask you to report on matters such as litter, graffiti, vandalism, lighting, information help points and timetable information. If there are any issues that might need addressing, the Station Manager will ensure our maintenance operatives are aware so that they can be addressed.

At some stations, it may be possible to care for floral displays or the station garden. We have many great examples where volunteers maintain their gardens to a very high standard with many being recognised by winning national awards.

There is no financial commitment to you as an adopter and there is no requirement for you to undertake any cleaning or maintenance issues as these are done on a weekly basis by our own staff. You can adopt a station as an individual or as part of a group.

In return for your support, adopters receive an annual travel vouchers that can be used on any part of the UK rail network.

You will also be invited to one of five annual regional conferences that are held in the Spring around our network; where you can meet other adopters and find out the latest news from within the business

  • Stations that are available for adoption

    • If you are interested in adopting one of these stations, please contact our Customer Relations Team on 03333 211 202.
    • Station Manager North Wales Coast
      Rhyl to Holyhead

    • Conwy
    • Deganwy
    • Llanfairfechan
    • Station Manager Shrewsbury
      Ludlow to Nantwich and Shrewsbury to Bidston

    • Caergwrle
    • Ludlow
    • Hawarden Bridge
    • Heswall
    • Wrenbury
    • Station Manager Cambrian Line
      Welshpool to Aberystwyth and Pwllheli and Blaenau Ffestiniog to Llandudno

    • Betws y Coed
    • Dovey Junction
    • Dyffryn Ardudwy
    • Fairbourne
    • Llanaber
    • Llanbedr
    • Morfa Mawddach
    • Roman Bridge
    • Tywyn
    • Station Manager Swansea
      Swansea to Pembroke Dock, Milford Haven and Fishguard

    • Clunderwen
    • Kilgetty
    • Narberth
    • Station Manager Port Talbot
      Pontyclun, Pencoed, Bridgend to Maesteg, stations to Swansea and Bynea to Cynghordy

    • Baglan
    • Maesteg Ewenny Road
    • Sarn
    • Station Manager Cardiff Valleys (South)
      Coryton, The City Line, Cardiff Bay, Penarth, Barry and Vale of Glamorgan Line

    • Barry Dock
    • Barry Town
    • Barry Island
    • Cadoxton
    • Cathays
    • Cogan
    • Dingle Road
    • Eastbrook
    • Grangetown
    • Station Manager Cardiff Valleys (North)
      Llandaff to Treherbert, Merthyr, Aberdare and Heath High Level to Rhymney

    • Aberdare
    • Birchgrove
    • Bargoed
    • Cwmbach
    • Dinas Rhondda
    • Energlyn & Churchill Park
    • Fernhill
    • Gilfach Fargoed
    • Llwynypia
    • Merthyr Vale
    • Merthyr Tydfil
    • Mountain Ash
    • Penrhiwceiber
    • Pentrebach
    • Pontlottyn
    • Porth
    • Taff's Well
    • Tonypandy
    • Trefforest
    • Trefforest Estate
    • Treherbert
    • Troedyrhiw
    • Ystrad Mynach
    • Ystrad Rhondda
    • Station Manager Newport
      Newport to Chepstow & Leominster, Sugar Loaf to Broome

    • Caldicot
    • Chepstow
    • Ebbw Vale Parkway
    • Ebbw Vale Town
    • Hopton Heath
    • Knucklas
    • Llanbister Road
    • Llangynllo
    • Llanhilleth
  • Adopted Stations

    • These are the stations that have been adopted
    • Station Manager North Wales Coast
      Rhyl to Holyhead

    • Abergele
    • Bodorgan
    • Llandudno
    • Llanfair PG
    • Penmaenmawr
    • Rhosneigr
    • Ty Croes
    • Valley
    • Station Manager Shrewsbury
      Ludlow to Nantwich, Shrewsbury to Wrexham and Bidston

    • Buckley
    • Cefn y bedd
    • Chirk
    • Church Stretton
    • Craven Arms
    • Gobowen
    • Gwersyllt
    • Hawarden
    • Hope
    • Nantwich
    • Neston
    • Penyffordd
    • Prees
    • Ruabon
    • Upton
    • Wem
    • Whitchurch (Shropshire)
    • Wrexham Central
    • Yorton
    • Station Manager Chester
      Helsby to Runcorn East

    • Frodsham
    • Helsby
    • Runcorn East
    • Station Manager Cambrian Line
      Welshpool to Aberystwyth & Pwllheli, Blaenau Ffestiniog to Llandudno

    • Aberdyfi
    • Abererch
    • Barmouth
    • Blaenau Ffestiniog
    • Borth
    • Caersws
    • Criccieth
    • Dolgarrog
    • Dolwyddelan
    • Glan Conwy
    • Harlech
    • Llandanwg
    • Llandecwyn
    • Llanrwst North
    • Llanrwst Town
    • Llwyngwril
    • Minffordd
    • Newtown
    • Penhelyg
    • Penrhyndeudraeth
    • Penychain
    • Pensarn
    • Pont y Pant
    • Porthmadog
    • Talybont
    • Tal Y Cafn
    • Talsarnnau
    • Tonfanau
    • Tygwyn
    • Welshpool
    • Station Manager Swansea
      Swansea to Pembroke Dock, Milford Haven and Fishguard

    • Clarbeston Road
    • Ferryside
    • Fishguard & Goodwick
    • Gowerton
    • Johnston
    • Kidwelly
    • Lamphey
    • Manorbier
    • Milford Haven
    • Pembrey & Burry Port
    • Pembroke
    • Pembroke Dock
    • Penally
    • Saundersfoot
    • Tenby
    • Whitland
    • Station Manager Port Talbot
      Pontyclun, Pencoed, Bridgend to Maesteg, stations to Swansea and Bynea to Cynghordy

    • Ammanford
    • Bynea
    • Briton Ferry
    • Cynghordy
    • Ffairfach
    • Garth (Mid Glamorgan)
    • Llandeilo
    • Llandovery
    • Llandybie
    • Llangadog
    • Llangennech
    • Llanharan
    • Llanwrda
    • Llansamlet
    • Pantyffynnon
    • Pencoed
    • Pontyclun
    • Skewen
    • Tondu
    • Wildmill
    • Station Manager Cardiff Valleys (North)
      Llandaff to Treherbert, Merthyr, Aberdare and Heath High Level to Rhymney

    • Aber
    • Abercynon
    • Brithdir
    • Heath High Level
    • Hengoed
    • Llanbradach
    • Llanishen
    • Lisvane & Thornhill
    • Pengam
    • Quakers Yard
    • Radyr
    • Rhymney
    • Treorchy
    • Tir Phil
    • Ton Pentre
    • Ynyswen
    • Ystrad Mynach
    • Station Manager Cardiff Valleys (South)
      Coryton, The City Line, Cardiff Bay, Penarth, Barry and Vale of Glamorgan Line

    • Birchgrove
    • Cardiff Bay
    • Coryton
    • Danescourt
    • Fairwater
    • Heath Low Level
    • Ninian Park
    • Penarth
    • Rhiwbina
    • Ty Glas
    • Waungron Park
    • Whitchurch
    • Station Manager Newport
      Newport to Chepstow & Leominster, Sugar Loaf to Broome

    • Broome
    • Bucknell
    • Builth Road
    • Cilmeri
    • Cross Keys
    • Dolau
    • Garth (Heart of Wales Line)
    • Knighton
    • Llangammarch
    • Llanwrtyd Wells
    • Leominster
    • Lydney
    • Newbridge
    • Penybont
    • Pontypool & New Inn
    • Pye Corner
    • Risca & Pontymister
    • Rogerstone
    • Severn Tunnel Junction
    • Sugar Loaf

To find out more about how to adopt a station, please contact our Customer Relations team on 03333 211 202 or email community@tfwrail.wales

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