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Travelling over Christmas and the New Year with Transport for Wales

Christmas is traditionally a busy time for engineering work as Network Rail makes the most of the network being closed on Christmas Day and Boxing Day. Services also finish earlier on Christmas Eve and New Year’s Eve.

An overview of Network Rail Christmas engineering work across the whole of the UK network can be found here www.nationalrail.co.uk/christmas

Here’s a summary of what’s happening on the Transport for Wales network and how it will affect services over the Christmas and New Year period. However, it’s advisable to check your specific journey plans before you travel, on the online journey planner.

  • Train Service Amendments

    • Saturday 22 December 2018
    • Services are expected to operate as normal, subject to localised engineering works
    •  
    • Sunday 23 December 2018
    • Services are expected to operate as normal, subject to localised engineering works
    •  
    • Monday 24 December 2018
    • From 20:00, services will start to shut down for the Christmas holiday. Please check your journey plans here
    •  
    • Tuesday 25 December 2018
    • No service on Christmas Day.
    •  
    • Wednesday 26 December 2018
    • No service on Boxing Day.
    •  
    • Thursday 27 December 2018
    • Train services will be starting later than normal with some localised engineering work, please check your journey plans here
    • Major engineering work affecting services in the South of the network
    • Newport – Gloucester
    • Due to essential upgrade work in the Severn Tunnel Junction area, a rail replacement bus service will run between Newport and Gloucester
    • Local Cardiff and Valleys Services
    • Due to platform closures at Cardiff Central, there will service amendments across the whole of the local Cardiff and Valleys services including Ebbw Vale and Maesteg Services
    •  
    • Friday 28 December
    • Train services will run as normal with some localised engineering work, please check your journey plans here
    • Major engineering work affecting services in the South of the network
    • Newport – Gloucester
    • Due to essential upgrade work in the Severn Tunnel Junction area, a rail replacement bus service will run between Newport and Gloucester
    • Local Cardiff and Valleys Services
    • Due to platform closures at Cardiff Central, there will service amendments across the whole of the local Cardiff and Valleys services including Ebbw Vale and Maesteg Services
    •  
    • Saturday 29 December 2018
    • Same as 28 December see above
    •  
    • Sunday 30 December 2018
    • Same as 28 December see above
    •  
    • Monday 31 December 2018
    • From 20:00, services will start to shut down for the Christmas holiday. Please check your journey plans here
    • Major engineering work affecting services in the South of the network
    • Newport – Gloucester
    • Due to essential upgrade work in the Severn Tunnel Junction area, a rail replacement bus service will run between Newport and Gloucester
    • Local Cardiff and Valleys Services
    • Due to platform closures at Cardiff Central, there will service amendments across the whole of the local Cardiff and Valleys services including Ebbw Vale and Maesteg Services
    •  
    • Tuesday 1 January 2019
    • There will be NO Local Cardiff and Valley line services (except for Maesteg. Ebbw Vale and the Vale of Glamorgan services)
    • Train services on other routes will start later than normal.
    • Newport - Gloucester
    • Due to essential upgrade work in the Severn Tunnel Junction area, a rail replacement bus service will run between Newport and Gloucester
    • Due to essential upgrade work in the Manchester area, a rail replacement bus service will run between Warrington Bank Quay and Man Piccadilly until 1800
    •  
    • Wednesday 2 January 2019
    • Train services will run as normal with some localised engineering work, please check your journey plans here
  • Customer Service Opening Times

    • Friday 21 December
    • Call Centre - 08.00 until 20.00
    • Live Twitter - 07.00 until 20.00
    •  
    • Saturday 22 December

    • Call Centre - 08.00 until 20.00
    • Live Twitter - 08.00 until 20.00
    •  
    • Sunday 23 December
    • Call Centre - 11:00 until 20:00
    • Live Twitter - 11:00 until 20:00
    •  
    • Monday 24 December
    • Call Centre - 08:00 – 16:00
    • Live Twitter - 08:00 – 16:00
    •  
    • Tuesday 25 December Christmas Day
    • Call Centre - CLOSED
    • Live Twitter - CLOSED
    •  
    • Wednesday 26 December Boxing Day
    • Call Centre - CLOSED
    • Live Twitter - CLOSED
    •  
    • Thursday 27 December
    • Call Centre - 08.00 until 20.00
    • Live Twitter - 07.00 until 20.00
    •  
    • Friday 28 December
    • Call Centre - 08.00 until 20.00
    • Live Twitter - 07.00 until 20.00
    •  
    • Saturday 29 December
    • Call Centre - 08.00 until 20.00
    • Live Twitter - 08.00 until 20.00
    •  
    • Sunday 30 December
    • Call Centre - 11:00 until 20:00
    • Live Twitter - 11:00 until 20:00
    •  
    • Monday 31 December New Year's Eve
    • Call Centre - 08.00 until 16:00 
    • Live Twitter - 08.00 until 16:00
    •  
    • Tuesday 1 January New Year’s Day
    • Call Centre - 10.00-until 18.00 
    • Live Twitter - 10.00 until 18.00
    •  
    • Wednesday 2 January
    • Call Centre - 08:00 until 20:00
    • Live Twitter - 07:00 until 20:00
  • Lost Property Opening Times

    • Friday 21 December
      10.00 until 16.00

    • Saturday 22 December
      CLOSED

    • Sunday 23 December
      CLOSED

    • Monday 24 December Christmas Eve
      CLOSED

    • Tuesday 25 December Christmas Day
      CLOSED

    • Wednesday 26 December Boxing Day
      CLOSED

    • Thursday 27 December
      CLOSED

    • Friday 28 December
      CLOSED

    • Saturday 29 December
      CLOSED

    • Sunday 30 December
      CLOSED

    • Monday 31 December New Year's Eve
      10.00 until 16.00

    • Tuesday 1 January New Year’s Day
      10.00 until 16.00

    • Wednesday 2 January
      10:00 until 16:00

  • Business Travel Opening Times

    • Friday 21 December
      08.30 until 16.30

    • Saturday 22 December
      CLOSED

    • Sunday 23 December
      CLOSED

    • Monday 24 December Christmas Eve
      CLOSED

    • Tuesday 25 December Christmas Day
      CLOSED

    • Wednesday 26 December Boxing Day
      CLOSED

    • Thursday 27 December
      CLOSED

    • Friday 28 December
      CLOSED

    • Saturday 29 December
      CLOSED

    • Sunday 30 December
      CLOSED

    • Monday 31 December 2018 New Year's Eve 
      CLOSED

    • Tuesday 1 January 2019 New Year’s Day
      CLOSED

    • Wednesday 2 January 2019
      08.30 until 16.30

Service Changes - Christmas 2018

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  • No booking fees
  • No card charges
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