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  • Claim Compensation
    Claim Compensation
    We always try and ensure our trains run on time, but delays do occur sometimes and when this happens, we will offer fair and appropriate compensation.
    Find out more
  • Events
    There are lots of events that take place on our network every month, from Six Nations matches to food, music and Welsh cultural festivals.
    Find out more
  • On board
    On board
    Everything you need to know about travelling on our trains
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  • Passenger Assist
    Passenger Assist
    These frequently asked questions provide information about our current arrangements for helping disabled and older passengers travel on our trains including details about our facilities at stations. It also provides useful contact details and information that you may need for planning your journeys.
    Find out more
  • Ticket Info
    Ticket Info
    Need to change your ticket? or find out how to get the cheapest ticket? Here's everything you need to know about tickets
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  • Timetable Alterations
    Timetable Alterations
    Want to know more about how we deal with delays, break downs, service alterations, and disruptions. Here are some frequently asked questions around our timetable
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Did you know about...

  • Did you know?
    Multiflex Tickets
    Are our lowest Single fare for hundreds of regular journeys
    Available exclusively on our App
  • Did you know?
    Plan ahead. Reserve a place.
    We’re doing all we can to help everyone travel safer at the current time.
    Reserve a place
  • Did you know?
    Travel safer
    You can plan ahead and decide when to travel using our Capacity Checker.
    Let's try it