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Claim CompensationWe always try and ensure our trains run on time, but delays do occur sometimes and when this happens, we will offer fair and appropriate compensation.Find out more -
EventsThere are lots of events that take place on our network every month, from Six Nations matches to food, music and Welsh cultural festivals.Find out more -
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Passenger AssistThese frequently asked questions provide information about our current arrangements for helping disabled and older passengers travel on our trains including details about our facilities at stations. It also provides useful contact details and information that you may need for planning your journeys.Find out more -
Ticket InfoNeed to change your ticket? or find out how to get the cheapest ticket? Here's everything you need to know about ticketsFind out more -
Timetable AlterationsWant to know more about how we deal with delays, break downs, service alterations, and disruptions. Here are some frequently asked questions around our timetableFind out more
Did you know about...
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Did you know?Multiflex TicketsAre our lowest Single fare for hundreds of regular journeysAvailable exclusively on our App
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Did you know?Plan ahead. Reserve a place.We’re doing all we can to help everyone travel safer at the current time.Reserve a place
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Did you know?Travel saferYou can plan ahead and decide when to travel using our Capacity Checker.Let's try it