No more paper tickets
We're trialling Smartcards between Wrexham and Shrewsbury and on station between Penarth and Cathays route. Our trial is available for 7-day seasons ticket holders only at the moment, with a view to rolling out other products for Smartcard soon.
How does a Smartcard work
- Buy your Tickets
You can purchase tickets at any of our ticket vending machines from 1 April, with the ability to purchase at booking offices coming soon
Online - Coming Soon.
If you've bought your ticket online via our website or app, simply select Smartcard as your delivery type
- Load your Tickets
If you purchase from any of our ticket machines, load your ticket onto your card when prompted. The ability to purchase at booking offices coming soon.
Online -Coming Soon
Your ticket will be available to load onto your smart card, which will grant you access to the gate
- Tap and Go
Your Smartcard is now ready to use. Just present your Smartcard to the reader at the ticket gates, and tap out at the gates when exiting the station at your destination. You'll also need to present your card for inspection when the conductor comes round.
Why Choose a Smartcard
Faster travel - Speed through the station. Simply buy your ticket at one of our ticket vending machines and tap in and out at stations.
Tough and reliable - Say goodbye to damaged paper tickets and ticket gate hold-ups. Everything’s loaded onto your durable Smartcard.
Peace of mind - Lost your Smartcard? We’ve got you covered. Call our team on 0333 3211 202 and we’ll send you a replacement card, with all your unused tickets ready to load.
It's free to try - The TfW Smartcard is completely free! Get yours here
During this trial we'd love to hear your feedback, simply fill in this form