Newport railway station

Address and directions

Newport (South Wales) station
Queensway
Newport
Gwent
NP20 4AX

Ticket office opening hours

Monday: 05:45 to 20:00
Tuesday: 05:45 to 20:00
Wednesday: 05:45 to 20:00
Thursday: 05:45 to 20:00
Friday: 05:45 to 20:00
Saturday: 06:30 to 20:30
Sunday: 08:00 to 19:45

Find out everything you need to know about Newport railway station. You can also use our handy capacity checker to find out how busy your train is likely to be and plan your journey.

Station message

The lifts are out of order between platforms 1 and 4 at Newport station.

The toilets on platform 2 are out of order at Newport station.

Station facilities

Parking
Shops
Ticket machine
Ticket office
Toilets

This is automated information from www.NationalRailEnquiries.co.uk (opens in new window).

General service information
- Staffing Level
  
  Full time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from ticket office
  Yes - from help point
- Information Services Open
- CIS
  - Departure Screens
  - Arrival Screens
  - Announcements
- Customer Help Points
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
- Penalty Fares
  
  AW
All station facilities
- Seated Area
- Trolleys
- Station Buffet
  
  Food outlet (available on platforms 2 and 3).
- Toilets
  
  The toilets are located on Platform 1, Platform 2 and Platform 4. The National key toilets are located on Platform 2; these toilets are operated by a radar key.
- Baby Change
- Telephones
- Wi Fi
  
  Find WiFi Hotspots around Newport (S. Wales) station
- Shops
  
  Newsagent (available on platforms 2 and 3).
Accessibility and mobility access
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  Monday to Friday 04:30 to 01:00
  Saturday 04:30 to 00:01
  Sunday 07:30 to 01:00
  
  Mon-Fri - 24h
- Induction Loop
- Accessible Ticket Machines
- Height Adjusted Ticket Office Counter
- Ramp For Train Access
- Accessible Taxis
- Accessible Public Telephones
  
  The pay phone is located on platforms 2 and 3.
- National Key Toilets
  
  The National key toilets are located on Platform 2; these toilets are operated by a radar key.
- Step Free Access
  
  Category B
  Step free access is available to all platforms via lifts.
  
  Coverage: partial Station
- Ticket Gates
- Impaired Mobility Set Down
  
  Set down and pick up in the short-stay station car park, located off Queensway.
- Wheelchairs Available
- Assisted Travel
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
  
  Spaces: 62
  Sheltered: Yes
  Cctv: Yes
  Location:
  Cycle parking at Newport station is in two locations.
  25 Sheffield stands providing parking for up to fifty bicycles are located on Platform 1. These are under cover of the platform canopy
  6 Sheffield stands providing parking for up to twelve bicycles are located outside the west, Godfrey Road, entrance to the station.
  
  Type: Stands
- CarPark
  
  Car parking1:
  
  Operator Name: A P C O A
  Name: High Street
  Spaces: 20
  Number Accessible Spaces: 2
  Accessible Car Park Equipment: Yes
  Accessible Car Park Equipment Note:
  This car park is accredited with a Disabled Parking Award run by D M U K. Visit https://www.disabledmotoring.org for further information.
  
  Cctv: Yes
  Open:
  Mon-Fri
  
  Website: https://www.apcoa.co.uk/tfwr
  
  Car parking2:
  
  Operator Name: A P C O A
  Name: Godfrey Road
  Spaces: 246
  Number Accessible Spaces: 14
  Accessible Car Park Equipment: Yes
  Accessible Car Park Equipment Note:
  This car park is accredited with a Disabled Parking Award run by D M U K. Visit https://www.disabledmotoring.org/ for further information.
  .
  
  Cctv: Yes
  Open:
  Mon-Sun
  
  Website: https://www.apcoa.co.uk/tfwr
- Rail Replacement Services
  
  The rail replacement bus stop is a local coach stop on Queensway near the station taxi rank.
- Taxi Rank
  
  Taxi rank outside the main entrance to the station.
Passenger services
- Customer Service
  
  Contact our Customer Relations team directly via the Transport for Wales Website.
- Left Luggage
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  Operator Name: Transport for Wales
  
  https://www.nationalrail.co.uk/

Live departures and arrivals

About Newport railway station

The station was first opened in 1850 and was expanded in 1928 due to the closure of two nearby stations - Mill Street and Dock Street. Today its four platforms cope with nearly three million passengers annually from across Wales and the UK.

In 2007, yet another redevelopment began costing approximately £20 million. This included a new pedestrian bridge, platform extensions and a stylish bus-rail interchange making it easy for passengers to get around. Architecturally, the station design takes its inspiration from the iconic domes of the Eden Project. The glass roofs flood the concourse with light, creating a spacious, contemporary feel.

Check out our guide on the numerous things to do in Newport. You’ll find it a vibrant city with a fascinating history and plenty of places to shop or enjoy a bite to eat.

Newport’s also an excellent starting point for train journeys to other destinations on the Wales and Borders rail network. Buy your Advance tickets online or on our app today, with no booking fees.

Take a virtual tour of our stations

Virtual tour of Newport station

See all of our TfW 3D station tours here and learn how they work.

How long does it take to get from Newport station to Cardiff Airport?
- At 20 miles, Cardiff Airport is the closest to Newport train station, with the journey taking approximately 1 hour, with a change at Cardiff Central.
How long does it take to walk from Newport station to Newport town centre?
- Walking via North Street, it takes around ten minutes to reach Newport town centre
What car parking facilities are available at Newport station?
- There are 214 car parking spaces, including Blue Badge parking, at Newport station.
What facilities are there for bike storage at Newport station?
- Newport station has 42 covered spaces for bike storage and includes CCTV.
What other facilities are available at Newport station?
- Toilets, including baby changing facilities
- Station buffet
- Shops
- Coin and cards telephones
- Wi-Fi
- Disabled access - including step-free access throughout, ramps, wheelchairs and induction loop systems
Which popular destinations can be reached from Newport station?