Station
Station message
13 April 2020
This ticket office is closed permanently.
To purchase a ticket, download our app TfW Rail or buy online at tfwrail.wales
Facilities at a glance
- Toilets
- Parking
- ATM
- Ticket Office
- Wifi
- Ticket machine
- Step free access
- Refreshment facilities
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General service information
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Staffing LevelPart time
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Closed Circuit Television
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Information Available From Staff-1
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Information Services OpenSame as ticket office opening times
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CISDeparture Screens
Arrival Screens -
Customer Help Points
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Ticket buying and collection
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Ticket Office
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Ticket Machine
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the smartcard validator.
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Penalty Fareshttps://tfwrail.wales/policies-and-reports/revenue-protection-policy
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All station facilities
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First Class Lounge
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Seated Area
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Waiting Room
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Trolleys
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Station Buffet
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Toilets
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Baby Change
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Showers
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TelephonesUsage Type: Cards And Coins
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Accessibility and mobility access
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Helpline03333 211202https://www.nationalrail.co.uk/Mon-Sun 08:00 to 20:00
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Staff Help AvailableNo platform staff available. Assistance is provided by the Conductor on the train.
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Induction Loop
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Accessible Ticket Machines
The ticket machine takes debit and credit cards only.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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National Key Toilets
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Step Free Access
Category B1
Wheelchair users, mobility scooter users and customers with reduced mobility may find the steep ramps leading from Nantgarw Road to both platforms difficult to negotiate.
Find out more information here https://tfwrail.wales/before-your-journey/accessible-travel/station-accessibility
Coverage: whole Station -
Impaired Mobility Set Down
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Wheelchairs Available
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Car park information
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Cycle StorageSpaces: 0
Sheltered: No
Cctv: Yes -
CarPark
Operator Name: Local Authority
Name: Station Car Park
Spaces: 128
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Mon-Fri
Website: https://www.nationalrail.co.uk/ -
Rail Replacement ServicesUse the bus stops under the bridge on Nantgarw Road
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Taxi Rank
There is no taxi rank at this station.
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Passenger services
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Customer ServiceContact our Customer Relations team directly via the customer webform at www.tfwrail.wales
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Left Luggagehttps://www.nationalrail.co.uk/
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Lost Property
Operator Name: Managed by Transport for Waleshttps://www.nationalrail.co.uk/
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Live departures & arrivals
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Did you know?Multiflex TicketsAre our lowest Single fare for hundreds of regular journeysAvailable exclusively on our App
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Did you know?Plan ahead. Reserve a place.We’re doing all we can to help everyone travel safer at the current time.Reserve a place
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Did you know?Travel saferYou can plan ahead and decide when to travel using our Capacity Checker.Let's try it
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