Skip to main content
Read more
Transport for Wales logo

Station

Submitted by admin-ormdigital on Wed, 07/22/2020 - 10:24

Facilities at a glance

  • Toilets
  • Parking
  • ATM
  • Ticket Office
  • Wifi
  • Ticket machine
  • Step free access
  • Refreshment facilities
  • General service information
    • Staffing Level
      Part time
    • Closed Circuit Television
    • Information Available From Staff
      Yes - from ticket office
    • CIS
      Departure Screens
      Announcements
    • Customer Help Points
  • Ticket buying and collection
    • Ticket Office
    • Prepurchase Collection
      Ticket Office: Yes
      Ticket Machine: Yes
    • Ticket Machine
    • Oystercard Issued
    • Use Oystercard
    • Always Show Oyster Card Fields
    • Smartcard Issued
    • Smartcard Validator
    • Smartcard Comments

       Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.

    • Penalty Fares
      http://www.arrivatrainswales.co.uk/revenueenforcementpolicy
  • All station facilities
    • First Class Lounge
    • Seated Area
    • Trolleys
    • Station Buffet
      Café
    • Toilets
      The toilets are located on Platform 1. The National key toilets are located within the station café; these toilets are operated by a radar key.
    • Baby Change
    • Showers
    • Telephones
      Usage Type: Cards And Coins
    • Wi Fi
    • Web Kiosk
    • Post Box
    • Tourist Information
    • Atm Machine
    • Bureau De Change
    • Shops
  • Accessibility and mobility access
    • Helpline
      03333 211202
      https://www.nationalrail.co.uk/
      Mon-Sun 08:00 to 20:00
    • Staff Help Available

      Assistance is provided by staff from the Booking Office during opening hours.  When it is closed, assistance is provided by the Conductor on the train.

    • Induction Loop
    • Accessible Ticket Machines

      The ticket machines take cash, debit and credit cards.  

    • Height Adjusted Ticket Office Counter
    • Ramp For Train Access
    • Accessible Taxis

      In front of the station entrance.

    • Accessible Public Telephones

      located opposite station entrance

    • Nearest Stations With More Facilities

      To go to the Transport for Wales Active Travel Station Map please follow the below link. Please be advised that it is still in development and completion is expected at end of 2021. www.tfw.dev.activemap.co.uk


      HFD
      NWP
    • National Key Toilets
    • Step Free Access
      Category B2 - 

      Platform 1 (to Hereford) is fully accessible. 

      Supervised access to the southbound platform via a crossing with assistance from Booking Office staff during opening hours and from traincrew when it is closed.

      For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.

      Coverage: whole Station
    • Impaired Mobility Set Down

      In front of the station entrance. 

    • Wheelchairs Available
  • Car park information
    • Cycle Storage
      Spaces: 5
      Sheltered: No
      Cctv: Yes
      Location: Near the station building.
      Type: Lockers
    • CarPark

      Visit www.ncp.co.uk for parking prices. 


      Operator Name: National Car Parks Ltd - please visit ncp.co.uk for current charges
      Name: Station Car Park
      Spaces: 64

      Number Accessible Spaces: 3
      Accessible Car Park Equipment: Yes
      Cctv: Yes

      Open:
      Mon-Fri - 24h
      Saturday - 24h
      Sunday - 24h

      Website: http://www.ncp.co.uk/
    • Rail Replacement Services

      Rail replacement services depart from outside the station entrance, unless otherwise stated on station poster boards.

    • Taxi Rank

      In front of the station entrance.

  • Passenger services
    • Customer Service
      Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
    • Left Luggage
      http://www.arrivatrainswales.co.uk
    • Lost Property

      Operator Name: Managed by Transport for Wales
      http://www.arrivatrainswales.co.uk/lostproperty

Live departures & arrivals

  • Did you know?
    Multiflex Tickets
    Are our lowest Single fare for hundreds of regular journeys
    Available exclusively on our App
  • Did you know?
    Plan ahead. Reserve a place.
    We’re doing all we can to help everyone travel safer at the current time.
    Reserve a place
  • Did you know?
    Travel safer
    You can plan ahead and decide when to travel using our Capacity Checker.
    Let's try it

Discover OUR destinations

Wales has a variety of experiences – explore every cragg, corner and crevice!