Station
Facilities at a glance
- Toilets
- Parking
- ATM
- Ticket Office
- Wifi
- Ticket machine
- Step free access
- Refreshment facilities
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General service information
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Staffing LevelPart time
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Closed Circuit Television
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Information Available From StaffYes - from ticket office
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CISDeparture Screens
Announcements -
Customer Help Points
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Ticket buying and collection
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
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Penalty Fareshttp://www.arrivatrainswales.co.uk/revenueenforcementpolicy
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All station facilities
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First Class Lounge
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Seated Area
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Trolleys
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Station BuffetCafé
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ToiletsThe toilets are located on Platform 1. The National key toilets are located within the station café; these toilets are operated by a radar key.
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Baby Change
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Showers
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TelephonesUsage Type: Cards And Coins
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Accessibility and mobility access
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Helpline03333 211202https://www.nationalrail.co.uk/Mon-Sun 08:00 to 20:00
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Staff Help Available
Assistance is provided by staff from the Booking Office during opening hours. When it is closed, assistance is provided by the Conductor on the train.
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Induction Loop
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Accessible Ticket Machines
The ticket machines take cash, debit and credit cards.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
In front of the station entrance.
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Accessible Public Telephones
located opposite station entrance
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Nearest Stations With More Facilities
To go to the Transport for Wales Active Travel Station Map please follow the below link. Please be advised that it is still in development and completion is expected at end of 2021. www.tfw.dev.activemap.co.uk
HFDNWP -
National Key Toilets
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Step Free AccessCategory B2 -
Platform 1 (to Hereford) is fully accessible.
Supervised access to the southbound platform via a crossing with assistance from Booking Office staff during opening hours and from traincrew when it is closed.
For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
Coverage: whole Station -
Impaired Mobility Set Down
In front of the station entrance.
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Wheelchairs Available
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Car park information
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Cycle StorageSpaces: 5
Sheltered: No
Cctv: Yes
Location: Near the station building.
Type: Lockers -
CarPark
Visit www.ncp.co.uk for parking prices.
Operator Name: National Car Parks Ltd - please visit ncp.co.uk for current charges
Name: Station Car Park
Spaces: 64
Number Accessible Spaces: 3
Accessible Car Park Equipment: Yes
Cctv: Yes
Open:
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h
Website: http://www.ncp.co.uk/ -
Rail Replacement Services
Rail replacement services depart from outside the station entrance, unless otherwise stated on station poster boards.
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Taxi Rank
In front of the station entrance.
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Passenger services
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Customer ServiceContact our Customer Relations team directly via the customer webform at www.tfwrail.wales
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Left Luggagehttp://www.arrivatrainswales.co.uk
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Lost Property
Operator Name: Managed by Transport for Waleshttp://www.arrivatrainswales.co.uk/lostproperty
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Live departures & arrivals
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Did you know?Multiflex TicketsAre our lowest Single fare for hundreds of regular journeysAvailable exclusively on our App
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Did you know?Plan ahead. Reserve a place.We’re doing all we can to help everyone travel safer at the current time.Reserve a place
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