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Station

Submitted by admin-ormdigital on Wed, 07/22/2020 - 10:24

Facilities at a glance

  • Toilets
  • Parking
  • ATM
  • Ticket Office
  • Wifi
  • Ticket machine
  • Step free access
  • Refreshment facilities
  • General service information
    • Staffing Level
      Part time
    • Closed Circuit Television
    • Information Available From Staff
      Yes - from ticket office
    • CIS
      Departure Screens
      Announcements
    • Customer Help Points
  • Ticket buying and collection
    • Ticket Office
    • Prepurchase Collection
      Ticket Office: Yes
      Ticket Machine: Yes
    • Ticket Machine
    • Oystercard Issued
    • Use Oystercard
    • Always Show Oyster Card Fields
    • Smartcard Issued
    • Smartcard Validator
    • Penalty Fares
      http://www.arrivatrainswales.co.uk/revenueenforcementpolicy
  • All station facilities
    • First Class Lounge
    • Seated Area
    • Trolleys
    • Station Buffet
      Café
    • Toilets
      The toilets are located on Platform 1. The National key toilets are located within the station café; these toilets are operated by a radar key.
    • Baby Change
    • Showers
    • Telephones
      Usage Type: Cards And Coins
    • Wi Fi

      Find WiFi Hotspots around Abergavenny station

    • Web Kiosk
    • Post Box
    • Tourist Information
    • Atm Machine
    • Bureau De Change
    • Shops
  • Accessibility and mobility access
    • Helpline
      03333 211202
      https://www.nationalrail.co.uk/
      Mon-Sun 08:00 to 20:00
    • Staff Help Available

      Assistance is provided by staff from the Booking Office during opening hours.  When it is closed, assistance is provided by the Conductor on the train.

    • Induction Loop
    • Accessible Ticket Machines
    • Height Adjusted Ticket Office Counter
    • Ramp For Train Access
    • Accessible Taxis

      In front of the station entrance.

    • Accessible Public Telephones

      located opposite station entrance

    • National Key Toilets
    • Step Free Access

      Platform 1 (to Hereford) is fully accessible.

      In the interest of safety, customers are not allowed to use the foot crossing between the platforms without supervision. Although the station does not have platform staff, assistance is available from the Booking Office when it is open to cross between the platforms.  However there may be a delay in providing this assistance if it has not been arranged in advance.

      When the booking office is closed, the Conductor of the train on Platform 2 will check to see if anyone wishes to use the foot-crossing and will provide the necessary supervision when required.

      The nearest fully accessible stations are Hereford and Newport.


      Coverage: no Part Of Station
    • Impaired Mobility Set Down

      In front of the station entrance. 

    • Wheelchairs Available
  • Car park information
    • Cycle Storage
      Spaces: 5
      Sheltered: No
      Cctv: Yes
      Location: Near the station building.
      Type: Lockers
    • CarPark

      Visit www.ncp.co.uk for parking prices. 


      Operator Name: National Car Parks Ltd - please visit ncp.co.uk for current charges
      Name: Station Car Park
      Spaces: 64

      Number Accessible Spaces: 3
      Accessible Car Park Equipment: Yes
      Cctv: Yes

      Open:
      Mon-Fri - 24h
      Saturday - 24h
      Sunday - 24h

      Website: http://www.ncp.co.uk/
    • Rail Replacement Services

      Rail replacement services depart from outside the station entrance, unless otherwise stated on station poster boards.

    • Taxi Rank

      In front of the station entrance.

  • Passenger services
    • Customer Service
      Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
    • Left Luggage
      http://www.arrivatrainswales.co.uk
    • Lost Property

      Operator Name: Managed by Transport for Wales
      http://www.arrivatrainswales.co.uk/lostproperty

Live departures & arrivals
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