Abergavenny

Station

Facilities at a glance

Toilets
Parking
ATM
Ticket Office
Wifi
Ticket machine
Step free access
Refreshment facilities

General service information
- Staffing Level
  
  Part time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from ticket office
- CIS
  
  Departure Screens
  Announcements
- Customer Help Points
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Validator
- Penalty Fares
  
  http://www.arrivatrainswales.co.uk/revenueenforcementpolicy
All station facilities
- First Class Lounge
- Seated Area
- Trolleys
- Station Buffet
  
  Café
- Toilets
  
  The toilets are located on Platform 1. The National key toilets are located within the station café; these toilets are operated by a radar key.
- Baby Change
- Showers
- Telephones
  
  Usage Type: Cards And Coins
- Wi Fi
  
  Find WiFi Hotspots around Abergavenny station
- Web Kiosk
- Post Box
- Tourist Information
- Atm Machine
- Bureau De Change
- Shops
Accessibility and mobility access
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  Assistance is provided by staff from the Booking Office during opening hours. When it is closed, assistance is provided by the Conductor on the train.
- Induction Loop
- Accessible Ticket Machines
- Height Adjusted Ticket Office Counter
- Ramp For Train Access
- Accessible Taxis
  
  In front of the station entrance.
- Accessible Public Telephones
  
  located opposite station entrance
- National Key Toilets
- Step Free Access
  
  Platform 1 (to Hereford) is fully accessible.
  
  In the interest of safety, customers are not allowed to use the foot crossing between the platforms without supervision. Although the station does not have platform staff, assistance is available from the Booking Office when it is open to cross between the platforms. However there may be a delay in providing this assistance if it has not been arranged in advance.
  
  When the booking office is closed, the Conductor of the train on Platform 2 will check to see if anyone wishes to use the foot-crossing and will provide the necessary supervision when required.
  
  The nearest fully accessible stations are Hereford and Newport.
  
  Coverage: no Part Of Station
- Impaired Mobility Set Down
  
  In front of the station entrance.
- Wheelchairs Available
Car park information
- Cycle Storage
  
  Spaces: 5
  Sheltered: No
  Cctv: Yes
  Location: Near the station building.
  Type: Lockers
- CarPark
  
  Visit www.ncp.co.uk for parking prices.
  
  Operator Name: National Car Parks Ltd - please visit ncp.co.uk for current charges
  Name: Station Car Park
  Spaces: 64
  
  Number Accessible Spaces: 3
  Accessible Car Park Equipment: Yes
  Cctv: Yes
  
  Open:
  Mon-Fri - 24h
  Saturday - 24h
  Sunday - 24h
  
  Website: http://www.ncp.co.uk/
- Rail Replacement Services
  
  Rail replacement services depart from outside the station entrance, unless otherwise stated on station poster boards.
- Taxi Rank
  
  In front of the station entrance.
Passenger services
- Customer Service
  
  Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
- Left Luggage
  
  http://www.arrivatrainswales.co.uk
- Lost Property
  
  Operator Name: Managed by Transport for Wales
  
  http://www.arrivatrainswales.co.uk/lostproperty

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Station

Abergavenny

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Facilities at a glance

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