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Station

Submitted by admin-ormdigital on Wed, 07/22/2020 - 10:24

Facilities at a glance

  • Toilets
  • Parking
  • ATM
  • Ticket Office
  • Wifi
  • Ticket machine
  • Step free access
  • Refreshment facilities
  • General service information
    • Staffing Level
      unstaffed
    • Closed Circuit Television
    • Information Services Open
      Mon-Sun
    • CIS
      Departure Screens
      Arrival Screens
    • Customer Help Points
  • Ticket buying and collection
    • Ticket Office
    • Prepurchase Collection
    • Ticket Machine
    • Oystercard Issued
    • Use Oystercard
    • Always Show Oyster Card Fields
    • Smartcard Issued
    • Smartcard Validator
    • Penalty Fares
      http://www.arrivatrainswales.co.uk/revenueenforcementpolicy
  • All station facilities
  • Accessibility and mobility access
    • Helpline
      03333 211202
      https://www.nationalrail.co.uk/
      Mon-Sun 08:00 to 20:00
    • Staff Help Available
      No platform staff available. Assistance is provided by the Conductor on the train.
    • Induction Loop
    • Accessible Ticket Machines

      This machine does not accept cash.  Payment is by major debit and credit cards only.

    • Height Adjusted Ticket Office Counter
    • Ramp For Train Access
    • Nearest Stations With More Facilities

      To go to the Transport for Wales Active Travel Station Map please follow the below link. Please be advised that it is still in development and completion is expected at end of 2021. www.tfw.dev.activemap.co.uk


      CWB
      RHL
    • National Key Toilets
    • Step Free Access

      Category B.

      Access to Platform 1 (to Chester) is via a lane with no pavement leading down from the road bridge. Access to platform 2 (to Holyhead) is from the car park via a moderately steep ramp with handrail but no intermediate landing.  A Harrington Hump is located on Platform 1.  For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations


      Coverage: whole Station
    • Impaired Mobility Set Down
    • Wheelchairs Available
  • Car park information
    • Cycle Storage
      Spaces: 0
      Sheltered: No
      Cctv: No
    • CarPark

      Operator Name: Transport for Wales
      Spaces: 6
      Free: Yes
      Number Accessible Spaces: 1
      Accessible Car Park Equipment: Yes
      Cctv: No

      Open:
      Mon-Sun

      Website: https://www.nationalrail.co.uk/
    • Rail Replacement Services
      Wait at the bus stops adjacent to Supermarket on Kingsway
  • Passenger services
    • Customer Service
      Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
    • Left Luggage
      https://www.nationalrail.co.uk/
    • Lost Property

      Operator Name: Managed by Transport for Wales
      https://www.nationalrail.co.uk/

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