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Station

Submitted by admin-ormdigital on Wed, 07/22/2020 - 10:24

Facilities at a glance

  • Toilets
  • Parking
  • ATM
  • Ticket Office
  • Wifi
  • Ticket machine
  • Step free access
  • Refreshment facilities
  • General service information
    • Staffing Level
      Part time
    • Closed Circuit Television
    • Information Available From Staff
      Yes - from information point
    • Information Services Open
      Mon-Fri 05:35 to 22:45
    • CIS
      Departure Screens
      Announcements
      Arrival Screens
    • Customer Help Points

      Electronic system available when station is unstaffed

  • Ticket buying and collection
    • Ticket Office
    • Prepurchase Collection
      Ticket Office: Yes
      Ticket Machine: Yes
    • Ticket Machine
    • Oystercard Issued
    • Use Oystercard
    • Always Show Oyster Card Fields
    • Smartcard Issued
    • Smartcard Validator
    • Penalty Fares
      http://www.arrivatrainswales.co.uk/revenueenforcementpolicy
  • All station facilities
    • First Class Lounge
    • Seated Area
    • Trolleys
    • Station Buffet
    • Toilets
      The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
    • Baby Change
    • Showers
    • Telephones
      Usage Type: Cards And Coins
    • Wi Fi
    • Web Kiosk
    • Post Box
      Located on Platform 1 and at the station front
    • Tourist Information
    • Atm Machine
    • Bureau De Change
    • Shops
  • Accessibility and mobility access
    • Helpline
      03333 211202
      https://www.nationalrail.co.uk/
      Mon-Sun 08:00 to 20:00
    • Staff Help Available

      0535 - 2245 Mon - Sat        0900 - 2300 Sun

      Mon-Fri 05:35 to 22:45
    • Induction Loop
    • Accessible Ticket Machines

      Cash and credit/debit card machines available. 

      Ticket machines are accessible when ticket office is closed. 

    • Height Adjusted Ticket Office Counter
    • Ramp For Train Access
    • National Key Toilets
    • Step Free Access

      The platforms are accessible.  Lifts connect both platforms and a car park is available. 


      Coverage: whole Station
    • Impaired Mobility Set Down
    • Wheelchairs Available
  • Car park information
    • Cycle Storage
      Spaces: 26
      Sheltered: Yes
      Cctv: No
      Location: on Platform 1 behind the platform office (sheltered); on Platform 2 to the rear of the car park (unsheltered).
      Type: Wheel Racks
    • CarPark

      Visit www.ncp.co.uk for parking prices. 


      Operator Name: National Car Parks Ltd
      Name: Station Car Park
      Spaces: 86

      Number Accessible Spaces: 3
      Accessible Car Park Equipment: Yes
      Cctv: Yes

      Open:
      Mon-Sun

      Website: http://www.ncp.co.uk/
    • Rail Replacement Services
      In the station forecourt
    • Onward Travel

      Buses to many locations including the main bus station leave from outside the booking hall. 

  • Passenger services
    • Customer Service
      Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
    • Left Luggage
      https://www.nationalrail.co.uk/
    • Lost Property

      Operator Name: Managed by Transport for Wales
      https://www.nationalrail.co.uk/

Live departures & arrivals

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