Birmingham International

Station

Facilities at a glance

Toilets
Parking
ATM
Ticket Office
Wifi
Ticket machine
Step free access
Refreshment facilities

General service information
- Staffing Level
  
  Full time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from help point
  Yes - from information point
  Yes - from ticket office
- Information Services Open
  
  Mon-Fri 05:00 to 02:00
  Saturday 05:00 to 02:00
  Sunday 07:00 to 02:00
- CIS
  
  Departure Screens
  Announcements
  Arrival Screens
- Customer Help Points
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
- Smartcard Comments
  
  Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase
- Penalty Fares
  
  LM
All station facilities
- First Class Lounge
  
  Located
  
  Up the stairs from the platforms, lift available
  
  Tickets Accepted
  
  Avanti West Coast Business, First Open or Advance First tickets. You can only enter the lounge on the travel date shown on your ticket.
  
  Facilities
  
  Dedicated business areas are fully equipped with desks, power points and screens with updated train information.
  
  Refreshments
  
  Tea, coffee, soft drinks.
  
  Wi-Fi
  
  Wi-Fi is available
  
  Showers
  
  No showers are available
  
  Mon-Fri 05:30 to 20:00
  Saturday 08:00 to 18:00
  Sunday 10:00 to 18:00
- Seated Area
- Waiting Room
  
  Closed until further notice.
- Trolleys
- Station Buffet
- Toilets
  
  The accessible toilets are located on the Concourse.
- Baby Change
- Showers
- Telephones
  
  Usage Type: Cards And Coins
- Wi Fi
  
  Find WiFi Hotspots around Birmingham International station
- Web Kiosk
- Post Box
- Tourist Information
- Atm Machine
- Bureau De Change
- Shops
Accessibility and mobility access
- Induction Loop
- Accessible Ticket Machines
- Height Adjusted Ticket Office Counter
- Ramp For Train Access
- National Key Toilets
- Step Free Access
  
  lifts to all platforms
  
  Coverage: whole Station
- Ticket Gates
- Impaired Mobility Set Down
- Wheelchairs Available
Car park information
- Cycle Storage
  
  Spaces: 45
  Sheltered: Yes
  Cctv: Yes
  Location: 18 cycle stands plus a cycling compound with 27 spaces available at the front of the station (please see staff for more information)
  Annotation:
  4 x hoops under NEC link by bus stands (2 x cycles per hoop = 8 spaces)
  10 stands in shelter short stay car park
  Cycling compound with 27 spaces available at the front of the station
  
  Type: Compound,Stands,Wheel Racks
- CarPark
  
  For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
  
  Different rates apply to non rail users, please speak to a member of staff.
  
  Operator Name: Avanti West Coast
  Name: Station Car Park
  Spaces: 2124
  
  Number Accessible Spaces: 24
  Accessible Car Park Equipment: Yes
  Cctv: Yes
  
  Open:
  Mon-Sun
  
  Website: https://www.nationalrail.co.uk/
- Rail Replacement Services
  
  Rail replacement coach services can be found at the front of the station opposite the entrance to the long stay car park.
- Taxi Rank
  
  Outside the station entrance
- Onward Travel
  
  Information to plan your onward journey is available in a printable format here
- Airport
  
  Birmingham International Station is directly connected to Birmingham Airport by the free 'Air-Rail Link' monorail system. The Air-Rail Link take two minutes to get to the airport and operates between 05:15 and 02:00 daily.
- Cycle Hire
  
  Brompton Bike Hire is available at the station. They have two tariffs to chose from; frequent and leisure. Each has an annual membership fee and a daily hire charge. Please click here for more information.
Passenger services
- Customer Service
  
  Except Christmas Day & Boxing Day
- Left Luggage
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  Operator Name: Avanti West Coast Lost Property
  
  https://www.nationalrail.co.uk/

Station

Birmingham International

Ticket office opening hours:

Facilities at a glance

Live departures & arrivals

Station

Birmingham International

Ticket office opening hours:

Facilities at a glance

Live departures & arrivals

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