Station
Station facilities
-
General service information
-
Staffing LevelFull time
-
Closed Circuit Television
-
Information Services OpenMon-Fri 04:30 to 01:30
Saturday 05:00 to 01:00
Sunday 05:45 to 01:30 -
CIS
- Departure Screens
- Announcements
-
Customer Help Points
-
-
Ticket buying and collection
-
Ticket Office
-
Prepurchase Collection
-
Ticket Machine
-
Oystercard Issued
-
Use Oystercard
-
Always Show Oyster Card Fields
-
Smartcard Issued
-
Smartcard Validator
-
Smartcard CommentsSmartcard Accepted
-
Penalty FaresGW
-
-
All station facilities
-
First Class Lounge
-
Seated Area
-
Trolleys
-
Station Buffet
-
ToiletsThe toilets are located on the Concourse. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
-
Baby Change
-
Showers
-
TelephonesUsage Type: Cards And Coins
-
Wi FiConnect to "GWR Free Station WiFi"
-
Web Kiosk
-
Post Box
-
Tourist Information
-
Atm Machine
-
Bureau De Change
-
Shops
-
-
Accessibility and mobility access
-
Helpline08001 971 329 or 18001 0800 197 1329 (Textphone)https://www.nationalrail.co.uk/
-
Staff Help AvailableMeeting point: Gateline.Mon-Fri 04:30 to 01:45
Saturday 05:00 to 01:15
Sunday 05:30 to 01:45 -
Induction Loop
-
Accessible Ticket MachinesAccessible ticket machines are located at the station entrance by the ticket office.
-
Height Adjusted Ticket Office CounterLow-level accessible counter is available, all booking office counters have hearing loop fitted.
-
Ramp For Train Access
-
Accessible TaxisAccessible taxis are available
-
Accessible Public TelephonesPublic telephones are accessible
-
National Key Toilets
-
Step Free Access
Step free Category A station - This station has step-free access to all the platforms via lifts from the main station entrance.
Coverage: whole Station -
Ticket Gates
-
Impaired Mobility Set DownSet- Down / Pick up Points are available at the station entrance.Assisted Travel meeting point - Booking office main Entrance. Please notify a member of staff.
-
Wheelchairs Available
-
Assisted Travel
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
-
-
Parking information
-
Cycle StorageSpaces: 156
Sheltered: Yes
Cctv: Yes
Location: Front of station
Annotation: Situated in the under ground car park. Please note Cycles can be carried on our trains free of charge.
Type: Stands,Wheel Racks -
CarPark
Operator Name: A P C O A Parking ( U K) Limited
Name: Station Car Park
Spaces: 1140
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:Accessible ticket machine is available at the car park. Step free access from the car park to the station via a lift.
Cctv: No
Open:
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h
Website: http://www.apcoa.co.uk -
Rail Replacement ServicesFront of the station
-
Taxi RankTaxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.
-
Onward TravelInformation to plan your onward journey is available in a printable format here
-
AirportAir Port Link Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport.
-
-
Passenger services
-
Customer Service
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
-
Left Luggagehttps://www.nationalrail.co.uk/
-
Lost Property
Operator Name:Please register your lost property here G W R Lost Property. It can take several days for items to turn up, we will let you know if they do.
https://www.nationalrail.co.uk/
-
-
Did you know?Multiflex ticketsOur lowest single fare for hundreds of regular journeys.Available exclusively on our app
-
Did you know?Travel saferYou can plan ahead and decide when to travel using our Capacity Checker.Check capacity
-
Harlech Castle Explore Harlech Castle
-
Raglan Castle Explore Raglan Castle
-
Kidwelly Castle Explore Kidwelly Castle
-