Station
Station message
Wear A Face Covering.
Cycle Parking: Cycle parking on platforms 3 and 4 has been moved to allow for renovations and for station security. The new cycle parking facility is The Friary at Temple Quay, just to the right of the ramped exit from the long stay car park.
For information on the new cycle parking, please visit http://www.networkrail.co.uk/city-of-bristol/
Facilities at a glance
- Toilets
- Parking
- ATM
- Ticket Office
- Wifi
- Ticket machine
- Step free access
- Refreshment facilities
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General service information
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Staffing LevelFull time
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Closed Circuit Television
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Information Available From StaffYes - from information point
Yes - from ticket office -
Customer Help Points
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Ticket buying and collection
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard Validator
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Penalty FaresGW
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All station facilities
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First Class Lounge
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Seated Area
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Waiting Room
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Trolleys
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Station Buffet
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Toilets
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Baby Change
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Showers
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TelephonesUsage Type: Cards And Coins
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Wi FiFree Wi-fi powered by The_Cloud
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Accessibility and mobility access
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Staff Help AvailableStaff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.Mon-Fri - 24h
Saturday - 24h
Sunday - 24h -
Induction Loop
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Accessible Ticket Machines
Accessible ticket machines are located at the station entrance by the ticket office.
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Height Adjusted Ticket Office Counter
Please request staff assistance.
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Ramp For Train Access
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Accessible Taxis
Accessible taxis are available
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Accessible Public Telephones
Public telephones are accessible
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National Key Toilets
Radar Key available from station staff.
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Step Free Access
Lifts to all platforms and facilities. Ticket office is also step free.
Coverage: whole Station -
Ticket Gates
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Impaired Mobility Set Down
Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point located at the customer information office - Platform 3. Please notify a member of staff.
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Wheelchairs Available
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Car park information
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Cycle StorageSpaces: 450
Sheltered: Yes
Cctv: Yes
Location:The main storage location for bikes is at The Friary at Temple Quay, just to the right of the ramped exit from the long stay car park.
A limited bike storage location can be found on Station Approach by Queen Anne's Gate.
There is no longer any bike storage inside the station.
Annotation:Please note cycles can be carried on our trains free of charge.
Type: Stands -
CarPark
Operator Name: A P C O A Parking ( U K) Limited
Name: Station Car Park
Spaces: 374
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:Accessible ticket machine is available at the car park. Step free access from the car park to the station
Cctv: No
Open:
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h
Website: http://www.apcoa.co.uk -
Rail Replacement Services
Station front. Alternative: the lower approach road, outside the front of Bristol & Exeter House
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Taxi Rank
The taxi rank is available on the station forecourt. If you require an accessible taxi please approach a member of staff for assistance.
To reach the station forecourt; exit through the ticket barriers, turn left and exit through the main doors.
You can find more information about local taxi services here.
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Onward Travel
Buses can be found on the station forecourt and on the main road Temple Gate, situated at the bottom of Station Approach road.
To reach the station forecourt; exit through the ticket barriers, turn left and exit through the main doors.
To reach Temple Gate; follow the footpath to the bottom of Station Approach. Bus stops are situated on both sides of Temple Gate.
Information on bus services, including city centre map, timetables and live service information can be found in the ticket hall.
Ferry services connecting Bristol city centre can be found at Temple Back East. To reach the landing stage; exit through the ticket barriers, walk through the ticket hall, and exit through the side entrance marked for The Friary.
Information to plan your onward journey is available in a printable format here.
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Airport
A dedicated Airport Flyer bus service connects Bristol Temple Meads and Bristol Airport, with the journey taking approximately 25 minutes. Buses operate 24 hours a day and at peak times, leaves up to every 8 minutes.
The Airport Flyer can be found on the station forecourt. To reach the station forecourt; exit through the ticket barriers, turn left and exit through the main doors.
For more information, including timetables and ticket prices, please click here.
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Cycle HireBrompton Dock
0208 232 3931
www.bromptondock.co.uk
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Passenger services
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Customer ServicePlease call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
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Left Luggagehttps://www.nationalrail.co.uk/
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Lost Propertyhttps://www.nationalrail.co.uk/Mon-Fri 08:00 to 19:00
Saturday 09:00 to 17:00
Sunday 10:00 to 16:30
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Live departures & arrivals
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Did you know?Multiflex TicketsAre our lowest Single fare for hundreds of regular journeysAvailable exclusively on our App
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Did you know?Plan ahead. Reserve a place.We’re doing all we can to help everyone travel safer at the current time.Reserve a place
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Did you know?Travel saferYou can plan ahead and decide when to travel using our Capacity Checker.Let's try it
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