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Submitted by admin-ormdigital on Wed, 09/26/2018 - 14:13

Facilities at a glance

  • Toilets
  • Parking
  • ATM
  • Ticket Office
  • Wifi
  • Ticket machine
  • Step free access
  • Refreshment facilities
  • General service information
    • Staffing Level
    • Closed Circuit Television
    • Information Available From Staff
      Yes - from ticket office
    • Information Services Open
      As ticket office
    • CIS
      Arrival Screens
    • Customer Help Points

      Ticket office for advice only

  • Ticket buying and collection
    • Ticket Office
    • Prepurchase Collection
      Ticket Office: true
      Ticket Machine: true
    • Ticket Machine
    • Oystercard Issued
    • Use Oystercard
    • Always Show Oyster Card Fields
    • Smartcard Issued
    • Smartcard Validator
    • Penalty Fares
  • All station facilities
    • First Class Lounge
    • Seated Area
    • Waiting Room
    • Trolleys
    • Station Buffet
    • Toilets
    • Baby Change
    • Showers
    • Telephones
      Usage Type: Coins
    • Wi Fi
    • Web Kiosk
    • Post Box
    • Tourist Information
    • Atm Machine
    • Bureau De Change
    • Shops
      Convenience store
  • Accessibility and mobility access
    • Helpline
      03333 211202
      Mon-Sun 08:00 to 20:00
    • Staff Help Available
      No platform staff available. Assistance is provided by the Conductor on the train.
    • Induction Loop
    • Accessible Ticket Machines
      This machine is near the entrance to the Cardiff-bound platform. The machine does not accept cash.  Payment is by major debit and credit cards only.
    • Height Adjusted Ticket Office Counter
    • Ramp For Train Access
    • Accessible Public Telephones

      Low level/text public phones

    • National Key Toilets
    • Step Free Access

      Platform 2 (for Rhymney) is accessible only by a footbridge or by a steep ramp.

      Nearest fully accessible stations are Energlyn & Churchill Park and Ystrad Mynach.

      Coverage: whole Station
    • Impaired Mobility Set Down
    • Wheelchairs Available
  • Car park information
    • Cycle Storage
      Spaces: 10
      Sheltered: Yes
      Cctv: true
      Location: near the station entrance

      5 hoops

      Type: Stands
    • CarPark

      Operator Name: Transport for Wales/ Caerphilly County Borough Council
      Name: Station Car Park
      Spaces: 222
      Free: true
      Number Accessible Spaces: 6
      Accessible Car Park Equipment: true
      Cctv: true

      Spaces: 0
      Free: true
      Number Accessible Spaces: 6
      Accessible Car Park Equipment: true
      Cctv: true

      Spaces: 0
      Free: true
      Number Accessible Spaces: 6
      Accessible Car Park Equipment: true
      Cctv: true
    • Rail Replacement Services
      Wait outside station adjacent to taxi rank
    • Taxi Rank

      Taxi rank within 100m and clearly signposted

    • Onward Travel

      'Stagecoach' operates a network of regular local bus routes around Caerphilly and to surrounding towns and villages. For route maps and timetables:


      Buy a Caerphilly PlusBus ticket with your train ticket, for unlimited bus travel around the town. For details:


      The Bus Interchange is located beside the rail station.

  • Passenger services
    • Customer Service
      Contact our Customer Relations team directly via the customer webform at
    • Left Luggage
    • Lost Property

      Operator Name: Managed by Transport for Wales

Live departures & arrivals

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  • No booking fees
  • No card charges
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