Cardiff Central station

Facilities at a glance

Toilets
Parking
ATM
Ticket Office
Wifi
Ticket machine
Step free access
Refreshment facilities

General service information
- Staffing Level
  
  Full time
- Closed Circuit Television
- Information Services Open
  
  Temporary opening hours due to corona virus pandemic.
- CIS
  
  Departure Screens
  Announcements
  Arrival Screens
- Customer Help Points
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
- Penalty Fares
  
  https://tfwrail.wales/policies-and-reports/revenue-protection-policy
All station facilities
- First Class Lounge
  
  Located
  
  Platform 1
  
  Tickets Accepted
  
  All First Class
  
  Facilities
  
  A comfortable modern lounge, screens with updated train information
  
  Refreshments
  
  Complimentary refreshments and a dedicated customer host ready to serve you.
  
  Wi-Fi
  
  Available
  
  Showers
  
  None
  
  Mon-Fri 06:00 to 18:30
  Saturday
  Sunday
- Seated Area
- Waiting Room
  
  On platforms 1/2, 3/4, 6/7 and 8
- Trolleys
- Station Buffet
  
  Cold drinks vending machine Hot drinks vending machine Food vending machine Food outlet (Seating available) Food outlet (Seating unavailable)
- Toilets
  
  The toilets are located on Platforms 1 to 8. The National Key/Accessible toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a RADAR key and are only available during staffing hours.
- Baby Change
- Showers
- Telephones
  
  Usage Type: Cards And Coins
- Wi Fi
- Web Kiosk
- Post Box
  
  At the Penarth Road entrance and also in the main concourse.
- Tourist Information
- Atm Machine
  
  Located outside main entrance
- Bureau De Change
- Shops
  
  News agent Convenience store
Accessibility and mobility access
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  0400 - 0100 Mon-Fri 0400 - 0030 Sat 0700 - 0030 Sun
  
  Mon-Fri 04:00 to 01:00
  Saturday 04:00 to 00:30
  Sunday 07:00 to 00:30
- Induction Loop
- Accessible Ticket Machines
- Height Adjusted Ticket Office Counter
- Ramp For Train Access
- Accessible Public Telephones
  
  There are four payphones in the concourse and one each on platforms 1/2, 3/4 and 6/7.
- Nearest Stations With More Facilities
  
  To go to the Transport for Wales Active Travel Station Map please follow the below link. Please be advised that it is still in development and completion is expected at end of 2021. www.tfw.dev.activemap.co.uk
- National Key Toilets
  
  The National Key/Accessible toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a RADAR key and are only available during staffing hours.
- Step Free Access
  
  Category A.
  
  Step free access is available to Platforms 1 to 7. Access to Platform 0 is via a shallow ramp from the station car park.
  
  For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
  
  Coverage: whole Station
- Ticket Gates
  
  Accessible gate available at each set of ticket gates
- Impaired Mobility Set Down
- Wheelchairs Available
Car park information
- Cycle Storage
  
  Spaces: 90
  Sheltered: Yes
  Cctv: Yes
  Location: East end of platforms 1 and 2, 3 and 4, 6 and 7 - also at the front and rear of the station.
  Annotation:
  Sheltered stands are available on each platform.
  
  Type: Stands
- CarPark
  
  Car parking 1:
  Visit www.ncp.co.uk for parking prices.
  
  Operator Name: National Car Parks Ltd
  Name: Penarth Road
  Spaces: 248
  
  Number Accessible Spaces: 7
  Accessible Car Park Equipment: Yes
  Cctv: Yes
  
  Open:
  Mon-Fri - 24h
  Saturday - 24h
  Sunday - 24h
  
  Website: http://www.ncp.co.uk/
  
  Car parking 2:
  Visit www.ncp.co.uk for parking prices.
  
  Operator Name: National Car Parks Ltd
  Name: Riverside
  Spaces: 110
  
  Number Accessible Spaces: 7
  Accessible Car Park Equipment: Yes
  Cctv: Yes
  
  Open:
  Mon-Fri - 24h
  Saturday - 24h
  Sunday - 24h
  
  Website: http://www.ncp.co.uk/
  
  Car parking 3:
  Visit www.ncp.co.uk for parking prices.
  
  Operator Name: National Car Parks Ltd
  Name: Saunders Road
  Spaces: 44
  
  Number Accessible Spaces: 7
  Accessible Car Park Equipment: Yes
  Cctv: Yes
  
  Open:
  Mon-Fri - 24h
  Saturday - 24h
  Sunday - 24h
  
  Website: http://www.ncp.co.uk/
- Rail Replacement Services
  
  At the rear car park (Penarth Road entrance)
- Taxi Rank
  
  Taxi rank is on the right as you exit the main station entrance
- Onward Travel
  
  There is currently no central bus station. Bus services depart and arrive at stops around the city centre. Click on the link to see a list of routes and timetables
  
  Buy a Cardiff PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
- Airport
  
  The T9 Airport Express coach service departs from the bus stop at the rear of the railway station.
  
  The full timetable can be found http://www.trawscymru.info/t9/. The journey time is 40 minutes.
Passenger services
- Customer Service
  
  Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
- Left Luggage
  
  http://www.tfwrail.wales
- Lost Property
  
  Operator Name: Managed by Transport for Wales
  
  https://tfwrail.wales/lost-property

Live departures & arrivals

Overview

As one of the major stations on the South Wales Main Line, Cardiff Central station carries a lot of responsibility, and with its grand halls reflecting the golden age of train travel, the glorious Art Deco architecture feels more than capable. However, it nearly didn’t happen.

The site of Cardiff Central was part of the River Taff’s floodplain, and it was up to the great man himself, Isambard Kingdom Brunel, to come up with a workable solution. His idea was to re-route the River, creating a safe and stable location for the station, and thus, in 1850 the original station was opened for business. With several rebuilds and additions throughout the ensuing years, the glamourous Art Deco style was incorporated in the early 1930s, and today the Grade II listed Cardiff Central is the busiest station in Wales.

It’s just a short ten-minute walk to the home of Welsh rugby - the Principality Stadium, the Millenium Centre, and everything the city has to offer.

How long does it take to get from Cardiff Central station to Cardiff airport?

To travel from Cardiff Central station to Cardiff airport, you need to hop on the train to Rhoose Cardiff International Airport station, and from there catch the convenient shuttle bus service to the airport.

How long does it take to walk from Cardiff Central station to Cardiff city centre?

The walk to Cardiff city centre, via St. Mary Street, takes an easy five minutes.

What car parking facilities are available at Cardiff Central station?

The 24-hour car park has 402 spaces, including Blue Badge spaces.

What facilities are there for bike storage at Cardiff Central station?

With 90 available bike spaces, including sheltered storage, there’s plenty of space, and it’s all overlooked by CCTV.

What other facilities are available at Cardiff Central station?

Toilets, including baby changing facilities
Station buffet
Shops
Coin and card telephones
ATM
WiFi
First-class lounge
Disabled access - step-free throughout the station, ramps and induction loop available

Which popular destinations can be reached from Cardiff Train Station?

For more popular routes from Cardiff Station, click here.