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Submitted by admin-ormdigital on Wed, 07/22/2020 - 10:20

Station message

The lifts between Platforms 3 & 4 and the concourse are out of order at Cardiff Queen Street station.

Please note that the platforms at this station have a gentle slope.  Please apply brakes to pushchairs and wheelchairs when waiting on the platform for a train.

 

Facilities at a glance

  • Toilets
  • Parking
  • ATM
  • Ticket Office
  • Wifi
  • Ticket machine
  • Step free access
  • Refreshment facilities
  • General service information
    • Staffing Level
    • Closed Circuit Television
    • Information Available From Staff
    • Information Services Open
    • CIS
    • Customer Help Points
  • Ticket buying and collection
    • Ticket Office
    • Prepurchase Collection
    • Ticket Machine
    • Oystercard Issued
    • Use Oystercard
    • Always Show Oyster Card Fields
    • Smartcard Issued
    • Smartcard Topup
    • Smartcard Validator
    • Smartcard Comments
    • Penalty Fares
  • All station facilities
    • First Class Lounge
    • Seated Area
    • Waiting Room
    • Trolleys
    • Station Buffet
    • Toilets
    • Baby Change
    • Showers
    • Telephones
    • Wi Fi
    • Web Kiosk
    • Post Box
    • Tourist Information
    • Atm Machine
    • Bureau De Change
    • Shops
  • Accessibility and mobility access
    • Helpline
    • Staff Help Available
    • Induction Loop
    • Accessible Ticket Machines
    • Height Adjusted Ticket Office Counter
    • Ramp For Train Access
    • National Key Toilets
    • Step Free Access
    • Ticket Gates
    • Impaired Mobility Set Down
    • Wheelchairs Available
  • Car park information
    • Cycle Storage
    • Rail Replacement Services
    • Onward Travel
  • Passenger services
    • Customer Service
    • Left Luggage
    • Lost Property

Live departures & arrivals

  • Overview
    • This busy station right in the heart of Cardiff was first opened in 1840 and had its first major redevelopment in 1973. Initially redesigning the entire roof, reducing the platforms from five to three, and the installation of lifts between the platforms. In the following decades numerous other improvements were carried out, culminating in a £220 million regeneration scheme for both the station and surrounding area in 2013. The facade and station entrance were rebuilt using a contemporary wood, steel, and glass design, and the platforms increased back up to five, allowing more services per hour to run.



      A plaque was displayed in the ticket hall in 2016, listing those from the Taff Vale Railway, the company that first developed the station in 1840, who served in the armed forces between the years of 1914 and 1919. In 2017, in order to provide more information about these young men, a QR code was added.



      Cardiff Queen Street Station is also famous, having featured in the BBC Dr. Who spinoff Torchwood.

  • How long does it take to get from Cardiff Queen Street Station to Cardiff Airport?
    • Walking via St Mary Street, it takes around 5 minutes to reach the city centre.

  • What car parking facilities are available at Cardiff Queen Street Station?
    • There are no car parking facilities at Cardiff Queen Street Station.

  • What facilities are there for bike storage at Cardiff Queen Street Station?
    • Covered by CCTV, there are 10 bike stores at Cardiff Queen Street Station.

  • What other facilities are available at Shrewsbury station?
      • Toilets
      • Station buffet
      • Coin and cards telephones
      • Disabled access - step-free throughout, ramps are available, as are wheelchairs and induction loops
  • Which popular destinations can be reached from Chester Train Station?
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