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Submitted by admin-ormdigital on Wed, 07/22/2020 - 10:23

Station message

The lifts are out of order between Platform 3 and the station until further notice at Chester station.

Until further notice, Chester ticket office has amended opening times, due to Covid, 0540-2040 Mondays to Saturdays and 0940-1710 Sundays.

Facilities at a glance

  • Toilets
  • Parking
  • ATM
  • Ticket Office
  • Wifi
  • Ticket machine
  • Step free access
  • Refreshment facilities
  • General service information
    • Staffing Level
    • Closed Circuit Television
    • Information Available From Staff
    • Information Services Open
    • CIS
    • Customer Help Points
  • Ticket buying and collection
    • Ticket Office
    • Prepurchase Collection
    • Ticket Machine
    • Oystercard Issued
    • Use Oystercard
    • Always Show Oyster Card Fields
    • Smartcard Issued
    • Smartcard Validator
    • Penalty Fares
  • All station facilities
    • First Class Lounge
    • Seated Area
    • Trolleys
    • Station Buffet
    • Toilets
    • Baby Change
    • Showers
    • Telephones
    • Wi Fi
    • Web Kiosk
    • Post Box
    • Tourist Information
    • Atm Machine
    • Bureau De Change
    • Shops
  • Accessibility and mobility access
    • Helpline
    • Staff Help Available
    • Induction Loop
    • Accessible Ticket Machines
    • Height Adjusted Ticket Office Counter
    • Ramp For Train Access
    • National Key Toilets
    • Step Free Access
    • Ticket Gates
    • Impaired Mobility Set Down
    • Wheelchairs Available
  • Car park information
    • Cycle Storage
    • CarPark
    • Rail Replacement Services
    • Taxi Rank
    • Onward Travel
  • Passenger services
    • Customer Service
    • Left Luggage
    • Lost Property

Live departures & arrivals

  • Overview
    • Originally built as two stations, both opening in 1840, the two were amalgamated eight years later to serve the city of Chester and the surrounding areas. Constructed from the iconic rich blue Staffordshire stone and warm grey Storeton sandstone, and designed in an ornate style modelled on Italian classical architecture, Chester station is situated adjacent to the impressive city walls.



      Make sure to take a look at the vast wooden beams above Platform 4, royal sculptor John Thomas carved several beautiful owls; originally designed to prevent pigeons from nesting, they are a much-loved feature of the station. Popular with shopaholics, Brook Street lies right on the station’s doorstep, and just beyond that, the city centre, overlooked by the magnificent cathedral.

  • How long does it take to walk from Chester station to Chester city centre?
    • With just a short two minute stroll, via City Road, you’ll soon be enjoying everything Chester has to offer.

  • What car parking facilities are available at Chester station?
    • There are 236 car parking spaces available including Blue Badge spaces at Chester station.

  • What facilities are there for bike storage at Chester station?
    • Chester station has catered for cycle fans with 76 spaces, including covered storage and CCTV.

  • What other facilities are available at Chester station?
      • Toilets, including baby changing facilities
      • Station buffet
      • Shops
      • Coin and cards telephones
      • ATM
      • Disabled access - step-free throughout, ramps, wheelchairs and induction loop available
  • Which popular destinations can be reached from Chester Train Station?
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