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Station

Submitted by admin-ormdigital on Wed, 09/26/2018 - 14:13

Facilities at a glance

  • Toilets
  • Parking
  • ATM
  • Ticket Office
  • Wifi
  • Ticket machine
  • Step free access
  • Refreshment facilities
  • General service information
    • Staffing Level
      partTime
    • Closed Circuit Television
    • CIS
      Announcements
    • Customer Help Points

      Ticket Office only

  • Ticket buying and collection
    • Ticket Office
    • Prepurchase Collection
      Ticket Office: true
      Ticket Machine: true
    • Ticket Machine
    • Oystercard Issued
    • Use Oystercard
    • Always Show Oyster Card Fields
    • Smartcard Issued
    • Smartcard Validator
    • Penalty Fares
      http://www.arrivatrainswales.co.uk/revenueenforcementpolicy
  • All station facilities
    • First Class Lounge
    • Seated Area
    • Trolleys
    • Station Buffet
    • Toilets
      The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours.
    • Baby Change
    • Showers
    • Telephones
      Usage Type: Cards And Coins
    • Wi Fi
    • Web Kiosk
    • Post Box
    • Tourist Information
    • Atm Machine
    • Bureau De Change
    • Shops
  • Accessibility and mobility access
    • Helpline
      03333 211202
      http://www.nationalrail.co.uk/
      Mon-Sun 08:00 to 20:00
    • Induction Loop
    • Accessible Ticket Machines

      The ticket machine is available during ticket office opening hours.

      The ticket machine accepts payment by card and debit/credit card.

      The ticket machine is next to the booking office.

    • Height Adjusted Ticket Office Counter
    • Ramp For Train Access
    • National Key Toilets
    • Step Free Access
      Lifts connect both platforms.  There is no dropped kerb from the car park to the footpath
      Coverage: whole Station
    • Ticket Gates

      Ticket gates available during ticket office opening hours.

    • Impaired Mobility Set Down
    • Wheelchairs Available
  • Car park information
    • Cycle Storage
      Spaces: 10
      Sheltered: No
      Cctv: true
      Location: At the front of the station
      Annotation:

      5 hoops


      Type: Stands
    • CarPark

      Visit www.ncp.co.uk for parking prices. 




      Email Address: customer.service@ncp.co.uk
      Url: http://www.ncp.co.uk/
      Array
      Array
      Mon-Sun
      National Car Parks Ltd
      Station Car Park
      76
      Off-peak: N/A
      Per Hour: N/A
      Daily: N/A
      Weekly: N/A
      Monthly: N/A
      Three Monthly: N/A
      Six Monthly: N/A
      Annual: N/A
      Saturday: N/A
      Sunday: N/A
      Note:

      Visit www.ncp.co.uk for parking prices.  

      2
      true
      false
    • Rail Replacement Services

      At the station car park

    • Taxi Rank

      At the front of the station

    • Onward Travel

      Buy a Colwyn Bay PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

  • Passenger services
    • Customer Service
      Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
    • Left Luggage
      http://www.arrivatrainswales.co.uk
    • Lost Property

      Operator Name: Managed by Transport for Wales
      http://www.arrivatrainswales.co.uk/lostproperty

Live departures & arrivals

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  • No booking fees
  • No card charges
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