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Submitted by admin-ormdigital on Wed, 09/26/2018 - 14:13

Facilities at a glance

  • Toilets
  • Parking
  • ATM
  • Ticket Office
  • Wifi
  • Ticket machine
  • Step free access
  • Refreshment facilities
  • General service information
    • Staffing Level
    • Closed Circuit Television
    • Information Available From Staff
      Yes - from information point
      Yes - from ticket office
    • Information Services Open
    • CIS
      Arrival Screens
    • Customer Help Points
  • Ticket buying and collection
    • Ticket Office
    • Prepurchase Collection
    • Ticket Machine
    • Oystercard Issued
    • Use Oystercard
    • Always Show Oyster Card Fields
    • Smartcard Issued
    • Smartcard Validator
    • Penalty Fares
  • All station facilities
    • First Class Lounge


      On the concourse above platform 5.

      To enter the First Class lounge, just show your valid Virgin Trains ticket (either Virgin Business, First Anytime or Advance First ticket) that's for travel along the West Coast Main Line.

      Mon-Fri 05:30 to 19:00
      Saturday 08:00 to 18:00
      Sunday 09:30 to 18:00
    • Seated Area
    • Waiting Room
    • Trolleys
    • Station Buffet
    • Toilets
      The National key toilets are located on Platforms 5 and 6; these toilets are operated by a radar key.
    • Baby Change
    • Showers
    • Telephones
      Usage Type: Cards And Coins
    • Wi Fi
    • Web Kiosk
    • Post Box
    • Tourist Information
    • Atm Machine
    • Bureau De Change
    • Shops
  • Accessibility and mobility access
    • Induction Loop
    • Accessible Ticket Machines
    • Height Adjusted Ticket Office Counter
    • Ramp For Train Access
    • National Key Toilets

      An accessible changing place toilet can be found on Platform 6 - please speak to a member of staff for access 

    • Step Free Access

      lifts to platforms

      Coverage: whole Station
    • Ticket Gates
    • Impaired Mobility Set Down
    • Wheelchairs Available
  • Car park information
    • Cycle Storage
      Spaces: 186
      Sheltered: Yes
      Cctv: true
      Location: all platforms

      Cycle Storage spaces around the station:

      Platform 5 (North End) 44 spaces

      Platform 6 (North End) 40 spaces

      Platform 11 (North End) 44 spaces

      Platform 12 (in two racks) 34 spaces

      Short Stay Car Park Pedley Street 18 spaces

      Weston Road Car Park 10 spaces

      Type: Stands
    • CarPark

      Operator Name: Virgin Trains
      Name: Pedley Street ( Car Park 1)
      Spaces: 525
      Number Accessible Spaces: 12
      Cctv: true

      Operator Name: Virgin Trains
      Name: Weston Road ( Car Park 2)
      Spaces: 254
      Number Accessible Spaces: 14
      Accessible Car Park Equipment: true
      Cctv: false
    • Rail Replacement Services

      Rail replacement coach services can be found at the side of the station on the left as you exit.

      Northern Rail buses pick up / drop off at the temporary bus station, just beyond Platform 12. The bus station in question is accessible via a bridge at platform level.

    • Onward Travel

      Information to plan your onward journey is available in a printable format here

  • Passenger services
    • Customer Service

      Customers are encouraged to approach a member of station staff with any customer information enquiry. 

    • Left Luggage
    • Lost Property

Live departures & arrivals

Buy tickets

  • No booking fees
  • No card charges
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