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Station

Submitted by admin-ormdigital on Wed, 09/26/2018 - 14:13

Facilities at a glance

  • Toilets
  • Parking
  • ATM
  • Ticket Office
  • Wifi
  • Ticket machine
  • Step free access
  • Refreshment facilities
  • General service information
    • Staffing Level
      partTime
    • Closed Circuit Television
    • Information Available From Staff
      Yes - from ticket office
    • Information Services Open
      Mon-Fri 06:30 to 18:00
      Saturday 08:00 to 18:00
      Sunday
    • CIS
      Announcements
      Arrival Screens
    • Customer Help Points
  • Ticket buying and collection
    • Ticket Office
    • Prepurchase Collection
      Ticket Office: true
      Ticket Machine: true
    • Ticket Machine
    • Oystercard Issued
    • Use Oystercard
    • Always Show Oyster Card Fields
    • Smartcard Issued
    • Smartcard Validator
    • Penalty Fares
      http://www.arrivatrainswales.co.uk/revenueenforcementpolicy
  • All station facilities
    • First Class Lounge
    • Seated Area
    • Waiting Room
    • Trolleys
    • Station Buffet
      Café
    • Toilets
      The toilets are located on Platform 2. The National key toilets are located within the Ticket Hall; these toilets are operated by a radar key. The National key toilets are only available during Ticket Office opening hours.
    • Baby Change
    • Showers
    • Telephones
    • Wi Fi
    • Web Kiosk
    • Post Box
    • Tourist Information
    • Atm Machine
    • Bureau De Change
    • Shops
  • Accessibility and mobility access
    • Helpline
      03333 211202
      http://www.nationalrail.co.uk/
      Mon-Sun 08:00 to 20:00
    • Staff Help Available

      Assistance is provided by the Conductor on the train.

    • Induction Loop
    • Accessible Ticket Machines

      This machine does not accept cash.  Payment is by major debit and credit cards only.

    • Height Adjusted Ticket Office Counter
    • Ramp For Train Access
    • Accessible Taxis

      Available from the taxi rank.

    • Nearest Stations With More Facilities

      The nearest station with step-free access is Newport.

      Please see the Newport station page for more information.


      Crs Code: NWP
    • National Key Toilets
    • Step Free Access

      Platform 2 (to Hereford) is accessible from the station car park.

      Platform 1 (to Cardiff) is accessible via a ramped path from Edlogan Way.  There is a ticket machine on this platform.  A footbridge connects both platforms.


      Coverage: no Part Of Station
    • Impaired Mobility Set Down
      Set down and pick up in the station car park, adjacent to the station building.
    • Wheelchairs Available
  • Car park information
    • Cycle Storage
      Spaces: 6
      Sheltered: No
      Cctv: false
      Location:

      Limited cycle stands are available in the car park, adjacent to the station building.


      Type: Stands
    • CarPark

      Url: http://www.nationalrail.co.uk/
      Array
      Mon-Sun
      Local Authority
      Cwmbran Station Car Park
      76
      true
      2
      true
      true
    • Rail Replacement Services
      Rail replacement services depart from the station car park, unless otherwise stated on the station poster boards.
    • Taxi Rank

      There is a taxi rank in the station car park, adjacent to the station building.

  • Passenger services
    • Customer Service
      Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
    • Left Luggage
      http://www.arrivatrainswales.co.uk
    • Lost Property

      Operator Name: Managed by Transport for Wales
      http://www.arrivatrainswales.co.uk/lostproperty

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  • No card charges
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