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Station

Submitted by admin-ormdigital on Wed, 07/22/2020 - 10:24

Station message

This station is a request stop.

To alight from the train, please inform the conductor or the driver of your intentions in good time. 

To board the train at this station, please give a clear hand signal to the driver as the train approaches. 

Facilities at a glance

  • Toilets
  • Parking
  • ATM
  • Ticket Office
  • Wifi
  • Ticket machine
  • Step free access
  • Refreshment facilities
  • General service information
    • Staffing Level
      unstaffed
    • Closed Circuit Television
    • CIS
      Departure Screens
      Arrival Screens
    • Customer Help Points
  • Ticket buying and collection
    • Ticket Office
    • Ticket Machine
    • Oystercard Issued
    • Use Oystercard
    • Always Show Oyster Card Fields
    • Smartcard Issued
    • Smartcard Validator
    • Penalty Fares
      http://www.arrivatrainswales.co.uk/revenueenforcementpolicy
  • All station facilities
    • First Class Lounge
    • Seated Area
    • Waiting Room
    • Trolleys
    • Station Buffet
    • Toilets
    • Baby Change
    • Showers
    • Telephones
      Usage Type: Cards And Coins
    • Wi Fi
    • Web Kiosk
    • Post Box
    • Tourist Information
    • Atm Machine
    • Bureau De Change
    • Shops
  • Accessibility and mobility access
    • Helpline
      03333 211202
      https://www.nationalrail.co.uk/
      Mon-Sun 08:00 to 20:00
    • Staff Help Available
      No platform staff available. Assistance is provided by the Conductor on the train.
    • Induction Loop
    • Accessible Ticket Machines
    • Height Adjusted Ticket Office Counter
    • Ramp For Train Access
    • Nearest Stations With More Facilities

      To go to the Transport for Wales Active Travel Station Map please follow the below link. Please be advised that it is still in development and completion is expected at end of 2021. www.tfw.dev.activemap.co.uk 


      Crs Code: CTR
    • National Key Toilets
    • Step Free Access
      Category B3

      Access to Platform 1 (to Bidston) is through a gate from Platform 2 and the foot crossing across the railway.  Step free access to Platform 2 (to Wrexham) from the Chester Millennium Greenway path. 

      For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.


      Coverage: whole Station
    • Impaired Mobility Set Down
    • Wheelchairs Available
  • Car park information
    • Cycle Storage
      Spaces: 0
      Sheltered: No
      Cctv: No
    • CarPark
      Car parking 1:

      Spaces: 0
      Free: Yes
      Number Accessible Spaces: 0
      Accessible Car Park Equipment: Yes
      Cctv: No

      Website: https://www.nationalrail.co.uk/

      Car parking 2:

      Spaces: 0
      Free: Yes
      Number Accessible Spaces: 0
      Accessible Car Park Equipment: Yes
      Cctv: No

      Website: https://www.nationalrail.co.uk/

      Car parking 3:

      Spaces: 0
      Free: Yes
      Number Accessible Spaces: 0
      Accessible Car Park Equipment: Yes
      Cctv: No

      Website: https://www.nationalrail.co.uk/

    • Rail Replacement Services

      By the entrance to the station in the steel works

    • Onward Travel

      The nearest bus stops are located in Shotton

  • Passenger services
    • Customer Service
      Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
    • Left Luggage
      https://www.nationalrail.co.uk/
    • Lost Property

      Operator Name: Managed by Transport for Wales
      https://www.nationalrail.co.uk/

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