Facilities at a glance
- Toilets
- Parking
- ATM
- Ticket Office
- Wifi
- Ticket machine
- Step free access
- Refreshment facilities
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General service information
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Staffing LevelFull time
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Closed Circuit Television
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Information Services OpenMon-Fri - 24h
Saturday 00:00 to 21:45
Sunday 07:00 to 00:00 -
CISDeparture Screens
Announcements
Arrival Screens -
Customer Help Points
Ticket office for advice only
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Ticket buying and collection
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard Validator
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Penalty Fareshttp://www.arrivatrainswales.co.uk/revenueenforcementpolicy
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All station facilities
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First Class Lounge
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Seated Area
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Trolleys
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Station Buffet
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ToiletsThe toilets are located within the Ferry Terminal. The National key toilets are located within the Ferry Terminal; these toilets are operated by a radar key.
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Baby Change
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Showers
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TelephonesUsage Type: Cards And Coins
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm MachineLocated on concourse
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Bureau De Change
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ShopsPassport Photo Booth
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Accessibility and mobility access
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Helpline03333 211202https://www.nationalrail.co.uk/Mon-Sun 08:00 to 20:00
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Staff Help Available
24 hours Monday - Friday; 0001 - 2145 Saturday; 0700 - 0000 Sunday
Mon-Fri - 24h
Saturday 00:00 to 21:45
Sunday 07:00 to 00:00 -
Induction Loop
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Accessible Ticket Machines
This machine does not accept cash. Payment is by major debit and credit cards only.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Nearest Stations With More Facilities
To go to the Transport for Wales Active Travel Station Map please follow the below link. Please be advised that it is still in development and completion is expected at end of 2021. www.tfw.dev.activemap.co.uk
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National Key Toilets
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Step Free Access
Category B
Step free access from the platforms to the Ferry Terminal.
For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
Coverage: whole Station -
Impaired Mobility Set Down
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Wheelchairs Available
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Car park information
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Cycle StorageSpaces: 10
Sheltered: No
Cctv: Yes
Location: on Platform 2 by the gate (in ferry port area).
Annotation:5 hoops
Type: Stands -
CarPark
Operator Name: Stena Line
Name: Black Bridge
Spaces: 0
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Mon-Sun
Website: https://www.nationalrail.co.uk/ -
Rail Replacement Services
Wait at bus stops outside the station
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Taxi Rank
From the front of the station
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Onward Travel
For the nearest bus stop, walk across the footbridge and turn right onto the main road.
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Port
Ferry sailings to Dublin Ferry Port and Dun Laoghaire.
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Passenger services
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Customer ServiceContact our Customer Relations team directly via the customer webform at www.tfwrail.wales
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Left Luggage
Operator Name: operated by Stena linehttps://www.nationalrail.co.uk/ -
Lost Property
Operator Name: Managed by Transport for Waleshttps://www.nationalrail.co.uk/
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Live departures & arrivals
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Did you know?Multiflex TicketsAre our lowest Single fare for hundreds of regular journeysAvailable exclusively on our App
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Did you know?Plan ahead. Reserve a place.We’re doing all we can to help everyone travel safer at the current time.Reserve a place
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