Holyhead

Facilities at a glance

Toilets
Parking
ATM
Ticket Office
Wifi
Ticket machine
Step free access
Refreshment facilities

General service information
- Staffing Level
  
  Full time
- Closed Circuit Television
- Information Services Open
  
  Mon-Fri - 24h
  Saturday 00:00 to 21:45
  Sunday 07:00 to 00:00
- CIS
  
  Departure Screens
  Announcements
  Arrival Screens
- Customer Help Points
  
  Ticket office for advice only
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Validator
- Penalty Fares
  
  http://www.arrivatrainswales.co.uk/revenueenforcementpolicy
All station facilities
- First Class Lounge
- Seated Area
- Trolleys
- Station Buffet
- Toilets
  
  The toilets are located within the Ferry Terminal. The National key toilets are located within the Ferry Terminal; these toilets are operated by a radar key.
- Baby Change
- Showers
- Telephones
  
  Usage Type: Cards And Coins
- Wi Fi
  
  Find WiFi Hotspots around Holyhead station
- Web Kiosk
- Post Box
- Tourist Information
- Atm Machine
  
  Located on concourse
- Bureau De Change
- Shops
  
  Passport Photo Booth
Accessibility and mobility access
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  24 hours Monday - Friday; 0001 - 2145 Saturday; 0700 - 0000 Sunday
  
  Mon-Fri - 24h
  Saturday 00:00 to 21:45
  Sunday 07:00 to 00:00
- Induction Loop
- Accessible Ticket Machines
  
  This machine does not accept cash. Payment is by major debit and credit cards only.
- Height Adjusted Ticket Office Counter
- Ramp For Train Access
- Nearest Stations With More Facilities
  
  To go to the Transport for Wales Active Travel Station Map please follow the below link. Please be advised that it is still in development and completion is expected at end of 2021. www.tfw.dev.activemap.co.uk
- National Key Toilets
- Step Free Access
  
  Category B
  
  Step free access from the platforms to the Ferry Terminal.
  
  For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
  
  Coverage: whole Station
- Impaired Mobility Set Down
- Wheelchairs Available
Car park information
- Cycle Storage
  
  Spaces: 10
  Sheltered: No
  Cctv: Yes
  Location: on Platform 2 by the gate (in ferry port area).
  Annotation:
  5 hoops
  
  Type: Stands
- CarPark
  
  Operator Name: Stena Line
  Name: Black Bridge
  Spaces: 0
  Free: Yes
  Number Accessible Spaces: 0
  Accessible Car Park Equipment: Yes
  Cctv: No
  
  Open:
  Mon-Sun
  
  Website: https://www.nationalrail.co.uk/
- Rail Replacement Services
  
  Wait at bus stops outside the station
- Taxi Rank
  
  From the front of the station
- Onward Travel
  
  For the nearest bus stop, walk across the footbridge and turn right onto the main road.
- Port
  
  Ferry sailings to Dublin Ferry Port and Dun Laoghaire.
Passenger services
- Customer Service
  
  Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
- Left Luggage
  
  Operator Name: operated by Stena line
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  Operator Name: Managed by Transport for Wales
  
  https://www.nationalrail.co.uk/

Holyhead

Ticket office opening hours:

Facilities at a glance

Live departures & arrivals

Holyhead

Ticket office opening hours:

Facilities at a glance

Live departures & arrivals

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