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Submitted by admin-ormdigital on Wed, 07/22/2020 - 10:24

Station message

Essential travel only - lockdown restrictions currently apply in England -


Facilities at a glance

  • Toilets
  • Parking
  • ATM
  • Ticket Office
  • Wifi
  • Ticket machine
  • Step free access
  • Refreshment facilities
  • General service information
    • Staffing Level
      Full time
    • Closed Circuit Television
    • Information Available From Staff
      Yes - from help point
      Yes - from information point
      Yes - from ticket office
    • Information Services Open
      Mon-Fri 08:00 to 20:00
      Saturday 07:00 to 19:00
      Sunday 10:00 to 19:00
    • CIS
      Departure Screens
      Arrival Screens
    • Customer Help Points

      There are two help points located on the Skelhorne Street side of the station with a direct line to contact station staff. There is also a call point near the entrance of the short stay car park.

  • Ticket buying and collection
    • Ticket Office
    • Prepurchase Collection
    • Ticket Machine
    • Oystercard Issued
    • Use Oystercard
    • Always Show Oyster Card Fields
    • Smartcard Issued
    • Smartcard Validator
    • Smartcard Comments

      Walrus cards and local Saveaway only. For more information Click here

  • All station facilities
    • First Class Lounge

      The First Class Lounge is located on the main concourse and is for First Class Avanti West Coast customers only.


      Mon-Fri 06:00 to 20:00
      Saturday 08:00 to 18:00
      Sunday 10:00 to 18:00
    • Seated Area
    • Waiting Room
      Mon-Fri 05:00 to 21:00

      Located on main concourse

    • Trolleys
    • Station Buffet

      Various retail establishments are present on Liverpool Lime Street station to purchase refreshments.

    • Toilets

      Male and Female toilets located on the station concourse by Lord Nelson street entrance

    • Baby Change
      Female toilets
    • Showers
    • Telephones
      Usage Type: Cards And Coins
    • Wi Fi

      WiFi hot spots around Liverpool Lime Street station

    • Web Kiosk
    • Post Box
      Outside the station on Lime Street
    • Tourist Information
    • Atm Machine
      Located on Platform 7
    • Bureau De Change
    • Shops

      Various retail establishments including Photo Booths to purchase items whilst in the station

  • Accessibility and mobility access
    • Helpline
      03457 11 41 41
    • Staff Help Available

      Liverpool Lime Street Mobility Team are available: -

      • Monday - Saturday 07:00 - 22:00
      • Sunday 08:00 - 22:00


      A mobility assistance vehicle is available - to book, or for help boarding and alighting your train, please contact your train operator, ideally 48 hours in advance.

    • Induction Loop
    • Accessible Ticket Machines
      There are eight accessible ticket machines at the station located on the station concourse.
    • Height Adjusted Ticket Office Counter
    • Ramp For Train Access
    • Accessible Taxis

      Accessible taxis at Liverpool Lime Street station can be provided at the taxi rank. If you require a private accessible taxi please locate a member of the station staff and they will provide you with a local taxi firm company number.

    • Accessible Public Telephones

      Situated on main concourse opposite Northern's Travel Centre

    • National Key Toilets

      The National Key (RADAR) toilet is located next to the Male and Female toilets by the Lord Nelson Street entrance. If you do not have a key please locate a member of staff and they will provide you with one.

    • Step Free Access
      Whole station
    • Ticket Gates
    • Impaired Mobility Set Down

      Assistance is available to and from platforms

    • Wheelchairs Available
  • Car park information
    • Cycle Storage
      Spaces: 52
      Sheltered: Yes
      Cctv: Yes
      Location: Alongside station entrance

      There are 2 areas at Liverpool Lime Street station where you can lock up your bike, Lord Nelson Street and Skelhorne Street. They are the only 2 places you are permitted to leave your bike at the station.

      Type: Wheel Racks
    • CarPark

      There is drop off point on the Skelhorne Street side of the station.

      Car Parks are open 24 hours a day apart from: -

      Christmas Day - 25th December

      Boxing Day - 26th December

      As there are 2 car parks at Liverpool Lime Street station please go to the APCOA website for current tariffs.

      Operator Name: A P C O A
      Name: Short stay car park located on Skelhorne Street & Long Stay Car Park located on Lord Nelson Street
      Spaces: 280

      Number Accessible Spaces: 25
      Accessible Spaces Note:

      Skelhorne Street short stay car park: -

      21 spaces plus 4 accessible spaces

      Lord Nelson Street long stay car park: -

      259 spaces plus 13 accessible spaces

      Cctv: Yes


    • Rail Replacement Services

      Most rail replacement services depart from the front of the station on Lime Street.

      However, Northern rail replacement services depart from Communication Row, adjacent to Wellington's Column.

    • Taxi Rank

      The station taxi rank is located at Skelhorne Street side of the station. There are two customer help points located for passengers requiring assistance.

    • Onward Travel

      'Arriva' and 'Stagecoach' operate a network of daily, frequent bus routes around the city and also to nearby towns. For route maps and timetables: and

      Liverpool's main bus station (on Roe Street) is about 4 minutes walk from Lime Street station.

      Not all buses are accessible

      Buy a Liverpool PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. More details at  

    • Airport

      Liverpool Lime Street Station is just a short hop on the 10A and City Centre Circular (C4 and C5) buses to Liverpool ONE bus station. From there you can get the 500 Airport Flyer bus direct to LJLA. In the reverse direction Liverpool ONE bus station is just a short hop on any of the 86 bus services (86, 86A, 86C and 86D) to Elliot Street opposite Lime Street Station. 


    • Port

      This can be reached by using the Merseyrail from Liverpool Lime Street station.

    • Cycle Hire
      City Bike, 0151 374 2034
  • Passenger services
    • Customer Service

      Please see a member of staff or go to the Network Rail Station Reception on the main concourse; further to that you can contact Network Rail on 03457 11 41 41.

    • Left Luggage

      Operator Name: Operated by Excess Baggage Company
    • Lost Property

      Operator Name: Excess Baggage Company
      Mon-Fri 09:00 to 17:30

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