Station
Station message
Essential travel only - lockdown restrictions currently apply in England - https://www.gov.uk/guidance/national-lockdown-stay-at-home#travel
Facilities at a glance
- Toilets
- Parking
- ATM
- Ticket Office
- Wifi
- Ticket machine
- Step free access
- Refreshment facilities
-
General service information
-
Staffing LevelFull time
-
Closed Circuit Television
-
Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Information Services OpenMon-Fri 08:00 to 20:00
Saturday 07:00 to 19:00
Sunday 10:00 to 19:00 -
CISDeparture Screens
Announcements
Arrival Screens -
Customer Help Points
There are two help points located on the Skelhorne Street side of the station with a direct line to contact station staff. There is also a call point near the entrance of the short stay car park.
-
-
Ticket buying and collection
-
Ticket Office
-
Prepurchase Collection
-
Ticket Machine
-
Oystercard Issued
-
Use Oystercard
-
Always Show Oyster Card Fields
-
Smartcard Issued
-
Smartcard Validator
-
Smartcard Comments
Walrus cards and local Saveaway only. For more information Click here.
-
-
All station facilities
-
First Class Lounge
The First Class Lounge is located on the main concourse and is for First Class Avanti West Coast customers only.
Mon-Fri 06:00 to 20:00
Saturday 08:00 to 18:00
Sunday 10:00 to 18:00 -
Seated Area
-
Waiting RoomMon-Fri 05:00 to 21:00
Located on main concourse
-
Trolleys
-
Station Buffet
Various retail establishments are present on Liverpool Lime Street station to purchase refreshments.
-
Toilets
Male and Female toilets located on the station concourse by Lord Nelson street entrance
-
Baby ChangeFemale toilets
-
Showers
-
TelephonesUsage Type: Cards And Coins
-
Wi Fi
WiFi hot spots around Liverpool Lime Street station
-
Web Kiosk
-
Post BoxOutside the station on Lime Street
-
Tourist Information
-
Atm MachineLocated on Platform 7
-
Bureau De Change
-
Shops
Various retail establishments including Photo Booths to purchase items whilst in the station
-
-
Accessibility and mobility access
-
Helpline03457 11 41 41https://www.nationalrail.co.uk/
-
Staff Help Available
Liverpool Lime Street Mobility Team are available: -
- Monday - Saturday 07:00 - 22:00
- Sunday 08:00 - 22:00
THERE IS NO CHARGE FOR THIS SERVICE.
A mobility assistance vehicle is available - to book, or for help boarding and alighting your train, please contact your train operator, ideally 48 hours in advance.
Mon-Sun -
Induction Loop
-
Accessible Ticket MachinesThere are eight accessible ticket machines at the station located on the station concourse.
-
Height Adjusted Ticket Office Counter
-
Ramp For Train Access
-
Accessible Taxis
Accessible taxis at Liverpool Lime Street station can be provided at the taxi rank. If you require a private accessible taxi please locate a member of the station staff and they will provide you with a local taxi firm company number.
-
Accessible Public Telephones
Situated on main concourse opposite Northern's Travel Centre
-
National Key Toilets
The National Key (RADAR) toilet is located next to the Male and Female toilets by the Lord Nelson Street entrance. If you do not have a key please locate a member of staff and they will provide you with one.
-
Step Free AccessWhole station
-
Ticket Gates
-
Impaired Mobility Set Down
Assistance is available to and from platforms
-
Wheelchairs Available
-
-
Car park information
-
Cycle StorageSpaces: 52
Sheltered: Yes
Cctv: Yes
Location: Alongside station entrance
Annotation:There are 2 areas at Liverpool Lime Street station where you can lock up your bike, Lord Nelson Street and Skelhorne Street. They are the only 2 places you are permitted to leave your bike at the station.
Type: Wheel Racks -
CarPark
There is drop off point on the Skelhorne Street side of the station.
Car Parks are open 24 hours a day apart from: -
Christmas Day - 25th December
Boxing Day - 26th December
As there are 2 car parks at Liverpool Lime Street station please go to the APCOA website for current tariffs.
Operator Name: A P C O A
Name: Short stay car park located on Skelhorne Street & Long Stay Car Park located on Lord Nelson Street
Spaces: 280
Number Accessible Spaces: 25
Accessible Spaces Note:Skelhorne Street short stay car park: -
21 spaces plus 4 accessible spaces
Lord Nelson Street long stay car park: -
259 spaces plus 13 accessible spaces
Cctv: Yes
Open:
Mon-Sun
Website: http://www.apcoa.co.uk -
Rail Replacement Services
Most rail replacement services depart from the front of the station on Lime Street.
However, Northern rail replacement services depart from Communication Row, adjacent to Wellington's Column.
-
Taxi Rank
The station taxi rank is located at Skelhorne Street side of the station. There are two customer help points located for passengers requiring assistance.
-
Onward Travel
'Arriva' and 'Stagecoach' operate a network of daily, frequent bus routes around the city and also to nearby towns. For route maps and timetables: www.arrivabus.co.uk and www.stagecoachbus.com/merseyside
Liverpool's main bus station (on Roe Street) is about 4 minutes walk from Lime Street station.
Not all buses are accessible
Buy a Liverpool PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. More details at www.plusbus.info
-
Airport
Liverpool Lime Street Station is just a short hop on the 10A and City Centre Circular (C4 and C5) buses to Liverpool ONE bus station. From there you can get the 500 Airport Flyer bus direct to LJLA. In the reverse direction Liverpool ONE bus station is just a short hop on any of the 86 bus services (86, 86A, 86C and 86D) to Elliot Street opposite Lime Street Station.
-
Port
This can be reached by using the Merseyrail from Liverpool Lime Street station.
-
Cycle HireCity Bike, 0151 374 2034
http://citybikeliverpool.co.uk
-
-
Passenger services
-
Customer Service
Please see a member of staff or go to the Network Rail Station Reception on the main concourse; further to that you can contact Network Rail on 03457 11 41 41.
-
Left Luggage
Operator Name: Operated by Excess Baggage Companyhttps://www.left-baggage.co.uk/index/locations -
Lost Property
Operator Name: Excess Baggage Companyhttp://www.lostproperty.org/locations.phpMon-Fri 09:00 to 17:30
-
Live departures & arrivals
-
Did you know?Multiflex TicketsAre our lowest Single fare for hundreds of regular journeysAvailable exclusively on our App
-
Did you know?Plan ahead. Reserve a place.We’re doing all we can to help everyone travel safer at the current time.Reserve a place
-
Did you know?Travel saferYou can plan ahead and decide when to travel using our Capacity Checker.Let's try it
Discover OUR destinations
Wales has a variety of experiences – explore every cragg, corner and crevice!
-
Chester Explore this
-
Llandudno Explore this
-
Manchester Explore this
-