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Station

Submitted by admin-ormdigital on Wed, 07/22/2020 - 10:24

Facilities at a glance

  • Toilets
  • Parking
  • ATM
  • Ticket Office
  • Wifi
  • Ticket machine
  • Step free access
  • Refreshment facilities
  • General service information
    • Staffing Level
      Part time
    • Closed Circuit Television
    • Information Services Open
      Mon-Fri 05:00 to 23:00
    • CIS
      Departure Screens
      Announcements
      Arrival Screens
    • Customer Help Points

      The help points are at the lifts.  

      If required, help is available between 6am and 10pm daily.

  • Ticket buying and collection
    • Ticket Office
    • Prepurchase Collection
      Ticket Office: Yes
      Ticket Machine: Yes
    • Ticket Machine
    • Oystercard Issued
    • Use Oystercard
    • Always Show Oyster Card Fields
    • Smartcard Issued
    • Smartcard Validator
    • Penalty Fares
      http://www.arrivatrainswales.co.uk/revenueenforcementpolicy
  • All station facilities
    • First Class Lounge
    • Seated Area
    • Trolleys
    • Station Buffet
    • Toilets
      The toilets are located on Platform 1.
    • Baby Change
    • Showers
    • Telephones
      Usage Type: Cards And Coins
    • Wi Fi
    • Web Kiosk
    • Post Box
    • Tourist Information
    • Atm Machine
    • Bureau De Change
    • Shops
  • Accessibility and mobility access
    • Helpline
      03333 211202
      https://www.nationalrail.co.uk/
      Mon-Sun 08:00 to 20:00
    • Staff Help Available

      0500 - 2300 Monday to Saturday;          0900 - 2300 Sunday;

      Help provided by on train staff outside staffing hours.

      Mon-Fri 05:25 to 23:00
    • Induction Loop
    • Accessible Ticket Machines

      Next to booking office 

    • Height Adjusted Ticket Office Counter
    • Ramp For Train Access
    • Nearest Stations With More Facilities

      To go to the Transport for Wales Active Travel Station Map please follow the below link. Please be advised that it is still in development and completion is expected at end of 2021. www.tfw.dev.activemap.co.uk 

    • National Key Toilets
    • Step Free Access

      Category A

      Step free access to all platforms via a footbridge with lifts

      For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.


      Coverage: whole Station
    • Impaired Mobility Set Down
    • Wheelchairs Available
  • Car park information
    • Cycle Storage
      Spaces: 10
      Sheltered: Yes
      Cctv: Yes
      Location: on Platform 3
      Annotation:

      5 hoops


      Type: Stands
    • CarPark

      Visit www.ncp.co.uk for parking prices. 


      Operator Name: National Car Parks Ltd
      Name: Station Car Park
      Spaces: 73

      Number Accessible Spaces: 0
      Accessible Car Park Equipment: Yes
      Accessible Car Park Equipment Note: This car park is accredited with a Disabled Parking Award run by D M U K. Visit http://www.dpaward.org for further information.
      Cctv: No

      Open:
      Mon-Sun

      Website: http://www.ncp.co.uk/
    • Rail Replacement Services

      Wait at the bus stop within the station car park

    • Taxi Rank

      Located outside the station front.

    • Onward Travel

      Located outside the station front.

      Services run Mon-Sat 07:00 - 20:00 and Sun 09:00 - 20:00

  • Passenger services
    • Customer Service
      Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
    • Left Luggage
      https://www.nationalrail.co.uk/
    • Lost Property

      Operator Name: Managed by Transport for Wales
      https://www.nationalrail.co.uk/

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