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Station

Submitted by admin-ormdigital on Wed, 07/22/2020 - 10:24

Facilities at a glance

  • Toilets
  • Parking
  • ATM
  • Ticket Office
  • Wifi
  • Ticket machine
  • Step free access
  • Refreshment facilities
  • General service information
    • Staffing Level
      Part time
    • Closed Circuit Television
    • Information Available From Staff
      Yes - from ticket office
    • Information Services Open
      Information available during ticket office opening times.
    • CIS
      Departure Screens
      Announcements
      Arrival Screens
    • Customer Help Points
  • Ticket buying and collection
    • Ticket Office
    • Prepurchase Collection
      Ticket Office: Yes
      Ticket Machine: Yes
    • Ticket Machine
    • Oystercard Issued
    • Use Oystercard
    • Always Show Oyster Card Fields
    • Smartcard Issued
    • Smartcard Validator
    • Penalty Fares
      http://www.arrivatrainswales.co.uk/revenueenforcementpolicy
  • All station facilities
    • First Class Lounge
    • Seated Area
    • Trolleys
    • Station Buffet
      Food outlet (Seating available)
    • Toilets
      The toilets are located on Platform 1.
    • Baby Change
    • Showers
    • Telephones
      Usage Type: Cards And Coins
    • Wi Fi
    • Web Kiosk
    • Post Box
    • Tourist Information
    • Atm Machine
    • Bureau De Change
    • Shops
  • Accessibility and mobility access
    • Helpline
      03333 211202
      https://www.nationalrail.co.uk/
      Mon-Sun 08:00 to 20:00
    • Staff Help Available
      No platform staff available. Assistance is provided by the Conductor on the train.
    • Induction Loop
    • Accessible Ticket Machines

      This station has a video assist ticket machine with direct communication to an operator who can help with your transaction.

    • Height Adjusted Ticket Office Counter
    • Ramp For Train Access
    • Accessible Taxis

      Taxi rank at front of station

    • Nearest Stations With More Facilities

      To go to the Transport for Wales Active Travel Station Map please follow the below link. Please be advised that it is still in development and completion is expected at end of 2021. www.tfw.dev.activemap.co.uk 


      Crs Code: SWA
    • National Key Toilets

      Platform 1 

    • Step Free Access

      Category B1

      Step free access to Platform 1 (to Swansea) via the ticket office.  Step free access to Platform 2 (to Carmarthen) via a lane off New Dock Road and a ramp with a shallow gradient to the platform. Access between the platforms is via the level crossing or footbridge with steps

      For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.


      Coverage: no Part Of Station
    • Impaired Mobility Set Down
    • Wheelchairs Available
  • Car park information
    • Cycle Storage
      Spaces: 2
      Sheltered: No
      Cctv: Yes
      Location: on Platform 2
      Annotation:

      2 stands


      Type: Stands
    • Rail Replacement Services

      wait outside the station entrance on Great Western Terrace

    • Onward Travel

      Buy a Llanelli PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

  • Passenger services
    • Customer Service
      Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
    • Left Luggage
      https://www.nationalrail.co.uk/
    • Lost Property

      Operator Name: Managed by Transport for Wales
      https://www.nationalrail.co.uk/

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