Station
Facilities at a glance
- Toilets
- Parking
- ATM
- Ticket Office
- Wifi
- Ticket machine
- Step free access
- Refreshment facilities
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General service information
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Staffing LevelPart time
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Closed Circuit Television
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Information Available From StaffYes - from ticket office
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Information Services OpenInformation available during ticket office opening times.
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CISDeparture Screens
Announcements
Arrival Screens -
Customer Help Points
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Ticket buying and collection
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard Validator
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Penalty Fareshttp://www.arrivatrainswales.co.uk/revenueenforcementpolicy
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All station facilities
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First Class Lounge
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Seated Area
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Trolleys
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Station BuffetFood outlet (Seating available)
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ToiletsThe toilets are located on Platform 1.
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Baby Change
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Showers
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TelephonesUsage Type: Cards And Coins
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Accessibility and mobility access
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Helpline03333 211202https://www.nationalrail.co.uk/Mon-Sun 08:00 to 20:00
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Staff Help AvailableNo platform staff available. Assistance is provided by the Conductor on the train.
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Induction Loop
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Accessible Ticket Machines
This station has a video assist ticket machine with direct communication to an operator who can help with your transaction.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
Taxi rank at front of station
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Nearest Stations With More Facilities
To go to the Transport for Wales Active Travel Station Map please follow the below link. Please be advised that it is still in development and completion is expected at end of 2021. www.tfw.dev.activemap.co.uk
Crs Code: SWA -
National Key Toilets
Platform 1
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Step Free Access
Category B1
Step free access to Platform 1 (to Swansea) via the ticket office. Step free access to Platform 2 (to Carmarthen) via a lane off New Dock Road and a ramp with a shallow gradient to the platform. Access between the platforms is via the level crossing or footbridge with steps
For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
Coverage: no Part Of Station -
Impaired Mobility Set Down
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Wheelchairs Available
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Car park information
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Cycle StorageSpaces: 2
Sheltered: No
Cctv: Yes
Location: on Platform 2
Annotation:2 stands
Type: Stands -
Rail Replacement Services
wait outside the station entrance on Great Western Terrace
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Onward Travel
Buy a Llanelli PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
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Passenger services
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Customer ServiceContact our Customer Relations team directly via the customer webform at www.tfwrail.wales
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Left Luggagehttps://www.nationalrail.co.uk/
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Lost Property
Operator Name: Managed by Transport for Waleshttps://www.nationalrail.co.uk/
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Live departures & arrivals
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Did you know?Multiflex TicketsAre our lowest Single fare for hundreds of regular journeysAvailable exclusively on our App
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Did you know?Plan ahead. Reserve a place.We’re doing all we can to help everyone travel safer at the current time.Reserve a place
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Did you know?Travel saferYou can plan ahead and decide when to travel using our Capacity Checker.Let's try it
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