Station
Station message
January 2021 - In line with current restrictions, Ludlow ticket office will remain closed until mid-February.
Facilities at a glance
- Toilets
- Parking
- ATM
- Ticket Office
- Wifi
- Ticket machine
- Step free access
- Refreshment facilities
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General service information
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Staffing LevelPart time
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Closed Circuit Television
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Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services OpenMon-Fri 06:00 to 17:00
Saturday 06:00 to 14:00
Sunday -
CISDeparture Screens
Announcements -
Customer Help Points
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Ticket buying and collection
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Penalty Fareshttps://tfwrail.wales/policies-and-reports/revenue-protection-policy
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All station facilities
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First Class Lounge
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Seated Area
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Trolleys
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Station Buffet
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Toilets
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Baby Change
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Showers
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Telephones
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Accessibility and mobility access
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Helpline03333 211202https://www.nationalrail.co.uk/Mon-Sun 08:00 to 20:00
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Staff Help AvailableNo platform staff available at the station however assistance is provided by the Conductor on the train.
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Induction Loop
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Accessible Ticket Machines
This machine does not accept cash. Payment is by major debit and credit cards only.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Nearest Stations With More Facilities
To go to the Transport for Wales Active Travel Station Map please follow the below link. Please be advised that it is still in development and completion is expected at end of 2021. www.tfw.dev.activemap.co.uk
Crs Code: LEO -
National Key Toilets
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Step Free AccessCategory B1
Step free access to Platform 1 (to Shrewsbury) from the car park. Platform 2 (to Hereford) is accessed via a footbridge with steps or a long steep footpath from the station forecourt to the path at the mouth of the tunnel. On the other side of the tunnel mouth is a compliant ramped path leading to the platform which also connects with the town. This path is not part of the stationFor full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
Coverage: no Part Of Station -
Impaired Mobility Set DownSet down and pick up in the station car park, adjacent to the station building.
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Wheelchairs Available
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Car park information
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Cycle StorageSpaces: 10
Sheltered: No
Cctv: Yes
Location:Limited cycle stands are available on Platform 2.
Type: Stands -
CarPark
Visit www.ncp.co.uk for parking prices.
Operator Name: National Car Parks Ltd
Name: Ludlow Station Car Park
Spaces: 37
Number Accessible Spaces: 2
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note: This car park is accredited with a Disabled Parking Award run by D M U K. Visit http://www.dpaward.org for further information.
Cctv: Yes
Open:
Mon-Sun
Website: http://www.ncp.co.uk/ -
Rail Replacement ServicesRail replacement services depart from the main road adjacent to the station building, unless otherwise stated on the station poster boards.
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Cycle Hire
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Passenger services
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Customer ServiceContact our Customer Relations team directly via the customer webform at www.tfwrail.wales
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Left Luggagehttps://www.nationalrail.co.uk/
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Lost Property
Operator Name: Managed by Transport for Waleshttps://www.nationalrail.co.uk/
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Live departures & arrivals
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Did you know?Multiflex TicketsAre our lowest Single fare for hundreds of regular journeysAvailable exclusively on our App
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Did you know?Plan ahead. Reserve a place.We’re doing all we can to help everyone travel safer at the current time.Reserve a place
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Did you know?Travel saferYou can plan ahead and decide when to travel using our Capacity Checker.Let's try it
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