Ludlow

Station

Facilities at a glance

Toilets
Parking
ATM
Ticket Office
Wifi
Ticket machine
Step free access
Refreshment facilities

General service information
- Staffing Level
  
  Part time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from help point
  Yes - from ticket office
- Information Services Open
  
  Mon-Fri 06:00 to 17:00
  Saturday 06:00 to 14:00
  Sunday
- CIS
  
  Departure Screens
  Announcements
- Customer Help Points
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
- Smartcard Comments
  
  Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
- Penalty Fares
  
  https://tfwrail.wales/policies-and-reports/revenue-protection-policy
All station facilities
- First Class Lounge
- Seated Area
- Trolleys
- Station Buffet
- Toilets
- Baby Change
- Showers
- Telephones
- Wi Fi
  
  Find WiFi Hotspots around Ludlow station
- Web Kiosk
- Post Box
- Tourist Information
- Atm Machine
- Bureau De Change
- Shops
Accessibility and mobility access
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  No platform staff available at the station however assistance is provided by the Conductor on the train.
- Induction Loop
- Accessible Ticket Machines
  
  This machine does not accept cash. Payment is by major debit and credit cards only.
- Height Adjusted Ticket Office Counter
- Ramp For Train Access
- Nearest Stations With More Facilities
  
  LEO
- National Key Toilets
- Step Free Access
  
  Category B1
  
  Step free access to Platform 1 (to Shrewsbury) from the car park. Platform 2 (to Hereford) is accessed via a footbridge with steps or a long steep footpath from the station forecourt to the path at the mouth of the tunnel. On the other side of the tunnel mouth is a compliant ramped path leading to the platform which also connects with the town. This path is not part of the station
  
  For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
  
  Coverage: no Part Of Station
- Impaired Mobility Set Down
  
  Set down and pick up in the station car park, adjacent to the station building.
- Wheelchairs Available
Car park information
- Cycle Storage
  
  Spaces: 10
  Sheltered: No
  Cctv: Yes
  Location:
  Limited cycle stands are available on Platform 2.
  
  Type: Stands
- CarPark
  
  Visit www.ncp.co.uk for parking prices.
  
  Operator Name: National Car Parks Ltd
  Name: Ludlow Station Car Park
  Spaces: 37
  
  Number Accessible Spaces: 2
  Accessible Car Park Equipment: Yes
  Accessible Car Park Equipment Note: This car park is accredited with a Disabled Parking Award run by D M U K. Visit https://www.disabledmotoring.org/ for further information.
  Cctv: Yes
  
  Open:
  Mon-Fri
  
  Website: http://www.ncp.co.uk/
- Rail Replacement Services
  
  Rail replacement services depart from the main road adjacent to the station building, unless otherwise stated on the station poster boards.
- Cycle Hire
Passenger services
- Customer Service
  
  Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
- Left Luggage
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  Operator Name: Managed by Transport for Wales
  
  https://www.nationalrail.co.uk/

Station

Ludlow

Ticket office opening hours:

Facilities at a glance

Live departures & arrivals

Station

Ludlow

Ticket office opening hours:

Facilities at a glance

Live departures & arrivals

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