Station

Manchester Airport

Address and directions

Manchester Airport station
Malaga Avenue
Manchester
Greater Manchester
M90 3RR

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Ticket office opening hours

Monday: 06:30 to 22:30
Tuesday: 06:30 to 22:30
Wednesday: 06:30 to 22:30
Thursday: 06:30 to 22:30
Friday: 06:30 to 22:30
Saturday: 06:30 to 22:30
Sunday: 06:30 to 22:30

Station message

From Sunday 02 February 2020 Penalty Fares will apply at this station.

If you wish to take a cycle on ANY TransPennine Express services you MUST make a cycle reservation BEFORE you travel. These can be made up to 15 minutes before the departure time.

How to book a bike space:

" WhatsApp: 07812 223 336

" Twitter: @TPEAssist

" Phone: Call 0345 600 1671 (Option 3)

" Online/App: Reserve your bike when you buy your ticket at tpexpress.co.uk or on our app. Search TPExpress in the app/play store.

" Booking Office: Cycle reservations can be requested at any booking office.

PICK UP / DROP OFF at the station

From Tuesday 10th July 2018, Manchester Airport introduced a charge for dropping off at the airport by the entrance to the rail station. Further details of the charge and alternative pick up / drop off points are available here

Station facilities

Shops
Step-free access
Ticket machine
Ticket office
Toilets
Wifi

This is automated information from www.NationalRailEnquiries.co.uk (opens in new window), which may contain elements of content only available in English.

General service information
- Staffing Level
  
  Full time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - From the ticket office
  the Customer Service office (between platforms 2 and 3) and using the help point.
- Information Services Open
- CIS
  - Departure Screens
  - Announcements
- Customer Help Points
  
  Help Points are available on all platforms to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
- Smartcard Comments
  
  Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.
All station facilities
- First Class Lounge
- Seated Area
- Waiting Room
  
  Mon-Sun
  
  There are heated waiting rooms located on platforms 1, 2 and 3.
- Trolleys
- Station Buffet
  
  Refreshments are available from the shop on platforms 2 and 3.
- Toilets
  
  The toilets are located at platform level, behind the lifts. The female toilets are located at the end of Platform 3. The male toilets are located at the end of Platform 2.
- Baby Change
- Showers
- Telephones
  
  Usage Type: Cards And Coins
- Wi Fi
  
  Find WiFi Hotspots around Manchester Airport station
- Web Kiosk
- Post Box
  
  There is a post box located in the Airport Terminals.
- Tourist Information
  
  There is a tourist information office located within the airport terminals.
- Atm Machine
  
  There is an ARM located on the concourse beside the escalators.
- Bureau De Change
- Shops
  
  There is a shop located on platforms 2 and 3.
Accessibility and mobility access
- Helpline
  
  0800 107 2149
  
  https://www.nationalrail.co.uk/
  
  Mon-Sun
- Induction Loop
- Accessible Ticket Machines
- Height Adjusted Ticket Office Counter
- Ramp For Train Access
- National Key Toilets
  
  The accessible toilets are located at platform level, behind the lifts, at the end of Platform 2, these toilets are operated by a radar key. There is also an accessible Changing Places facility located behind the lifts, at the end of platform 3. This is also accessed using a radar key.
- Step Free Access
  
  This station is category A. Step free access is provided from the Ground Transport Interchange to all platforms via lifts or ramps. This station is staffed for all services. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
  
  Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge.
  
  Coverage: whole Station
- Ticket Gates
  
  A wide gate is provided for wheelchair users and customers with prams, push chairs and luggage.
- Impaired Mobility Set Down
  
  Railway staff will assist customers arriving by train from their train to Station Assistance Point 1, near the front of the station. If onward assistance is needed, for example to an airport terminal, customers will need to contact their airline directly to arrange this.
- Wheelchairs Available
- Assisted Travel
  
  . Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff at the Ticket Office on the Station Concourse no less than 20 minutes prior to the departure time of their train.
  
  Assistance can be requested in advance by contacting TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay).
  
  We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point.
  
  Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.
  
  Customers requiring assistance to access other services (such as buses, coaches or trams) or to connect with the airport terminals should request this from their airline or Manchester Airport Group. Railway Staff can take you to the airport help point on the station concourse. Please press the intercom button to inform the airport of your arrival so that they can come and meet you.
  
  Boarding ramps are available at this station, and are carried on board all TransPennine Express trains.
Parking information
- Cycle Storage
  
  Spaces: 0
  Sheltered: No
  Cctv: No
  Location: No cycle storage
  Type: N/A
- Rail Replacement Services
  
  Rail Replacement bus services depart from stands L and M of the adjacent Bus Station which is situated close to the ticket office.
- Taxi Rank
  
  The nearest taxi rank is at Terminal 1.
- Onward Travel
  
  Information to plan your onward journey is available in a printable format here
- Airport
  
  The Railway Station is located within the Manchester Airport complex with ready access to all terminals.
- Car Hire
  
  Within the Airport terminal.
Passenger services
- Customer Service
  
  To speak to a member of our team, please call: 0345 600 1671.
- Left Luggage
  
  Operator Name: Excess Baggage Company
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  https://www.nationalrail.co.uk/

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