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Station

Submitted by admin-ormdigital on Wed, 09/26/2018 - 14:13

Facilities at a glance

  • Toilets
  • Parking
  • ATM
  • Ticket Office
  • Wifi
  • Ticket machine
  • Step free access
  • Refreshment facilities
  • General service information
    • Staffing Level
      Part time
    • Closed Circuit Television
    • Information Services Open
    • CIS
      Departure Screens
      Announcements
      Arrival Screens
    • Customer Help Points
  • Ticket buying and collection
    • Ticket Office
    • Prepurchase Collection
      Ticket Office: Yes
      Ticket Machine: Yes
    • Ticket Machine
    • Oystercard Issued
    • Use Oystercard
    • Always Show Oyster Card Fields
    • Smartcard Issued
    • Smartcard Validator
    • Penalty Fares
      http://www.arrivatrainswales.co.uk/RevenueEnforcementPolicy/
  • All station facilities
    • First Class Lounge
    • Seated Area
    • Trolleys
    • Station Buffet
      Buffet
    • Toilets
      The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a radar key.
    • Baby Change
    • Showers
    • Telephones
      Usage Type: Cards And Coins
    • Wi Fi

      Find WiFi Hotspots around Neath station

    • Web Kiosk
    • Post Box
    • Tourist Information
    • Atm Machine
    • Bureau De Change
    • Shops
  • Accessibility and mobility access
    • Helpline
      03333 211202
      https://www.nationalrail.co.uk/
      Mon-Sun 08:00 to 20:00
    • Staff Help Available

      0600 - 2200 Monday to Sunday

      Help provided by on train staff outside staffing hours

      Mon-Sun 06:00 to 22:00
    • Induction Loop
    • Accessible Ticket Machines
    • Height Adjusted Ticket Office Counter
    • Ramp For Train Access
    • National Key Toilets
      The National key toilets are located on Platform 2; these toilets are operated by a radar key.
    • Step Free Access

      Platform 1 (to Swansea) is accessible from the Milland Rd car park. Platform 2 (to Cardiff) is accessible from the station car park. 

      Access between the platforms is via a footbridge or local authority owned lift that links both car parks.


      Coverage: no Part Of Station
    • Impaired Mobility Set Down
    • Wheelchairs Available
  • Car park information
    • Cycle Storage
      Spaces: 8
      Sheltered: No
      Cctv: Yes
      Location: on Platform 2
      Type: Wheel Racks
    • CarPark

      Visit www.ncp.co.uk for parking prices. 


      Operator Name: National Car Parks Ltd
      Name: Station Car Park
      Spaces: 64

      Number Accessible Spaces: 5
      Accessible Car Park Equipment: Yes
      Cctv: No

      Open:
      Mon-Sun

      Website: http://www.ncp.co.uk/
    • Rail Replacement Services

      Wait at the bus stops outside the station building

    • Onward Travel

      Buy a Neath PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

  • Passenger services
    • Customer Service
      Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
    • Left Luggage
      https://www.nationalrail.co.uk/
    • Lost Property

      Operator Name: Managed by Transport for Wales
      https://www.nationalrail.co.uk/

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