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Station

Submitted by admin-ormdigital on Wed, 07/22/2020 - 10:24

Facilities at a glance

  • Toilets
  • Parking
  • ATM
  • Ticket Office
  • Wifi
  • Ticket machine
  • Step free access
  • Refreshment facilities
  • General service information
    • Staffing Level
      Part time
    • Closed Circuit Television
    • Information Available From Staff
      Yes - from ticket office
    • Information Services Open
      Mon-Fri 06:30 to 13:00
      Saturday 08:30 to 15:00
      Sunday
    • CIS
      Departure Screens
      Arrival Screens
    • Customer Help Points
  • Ticket buying and collection
    • Ticket Office
    • Prepurchase Collection
      Ticket Office: Yes
      Ticket Machine: Yes
    • Ticket Machine
    • Oystercard Issued
    • Use Oystercard
    • Always Show Oyster Card Fields
    • Smartcard Issued
    • Smartcard Validator
    • Penalty Fares
      https://tfwrail.wales/policies-and-reports/revenue-protection-policy
  • All station facilities
    • First Class Lounge
    • Seated Area
    • Waiting Room
    • Trolleys
    • Station Buffet
    • Toilets
    • Baby Change
    • Showers
    • Telephones
      Usage Type: Cards And Coins
    • Wi Fi
      Find WiFi Hotspots around Radyr station
    • Web Kiosk
    • Post Box
    • Tourist Information
    • Atm Machine
    • Bureau De Change
    • Shops
  • Accessibility and mobility access
    • Helpline
      03333 211202
      https://www.nationalrail.co.uk/
      Mon-Sun 08:00 to 20:00
    • Staff Help Available
      No platform staff available at the station however assistance is provided by the Conductor on the train.
    • Induction Loop
    • Accessible Ticket Machines

      This machine does not accept cash.  Payment is by major debit and credit cards only.

    • Height Adjusted Ticket Office Counter
    • Ramp For Train Access
    • Nearest Stations With More Facilities

      To go to the Transport for Wales Active Travel Station Map please follow the below link. Please be advised that it is still in development and completion is expected at end of 2021. www.tfw.dev.activemap.co.uk


      CDF
      CDQ
    • National Key Toilets
    • Step Free Access

      Category A

      Step free access to all platforms via a footbridge with ramps and lifts

      For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.


      Coverage: whole Station
    • Impaired Mobility Set Down

      Level surface at drop off/pick up points. 

    • Wheelchairs Available
  • Car park information
    • Cycle Storage
      Spaces: 16
      Sheltered: Yes
      Cctv: Yes
      Location: in the station car park next to the disabled bays
      Annotation:

      8 hoops


      Type: Stands
    • CarPark

      Name: Station Car Park
      Spaces: 114
      Free: Yes
      Number Accessible Spaces: 15
      Accessible Spaces Note:

      There are also 177 spaces in the nearby park and ride car park.


      Accessible Car Park Equipment: Yes
      Cctv: Yes

      Open:
      Mon-Fri - 24h
      Saturday - 24h
      Sunday - 24h

      Website: https://www.nationalrail.co.uk/
    • Rail Replacement Services
      Wait in the station car park
  • Passenger services
    • Customer Service
      Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
    • Left Luggage
      https://www.nationalrail.co.uk/
    • Lost Property

      Operator Name: Managed by Transport for Wales
      https://www.nationalrail.co.uk/

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