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Station

Submitted by admin-ormdigital on Wed, 07/22/2020 - 10:24

Station message

New local lockdown restrictions: Denbighshire County Council area. The Welsh Government has tightened coronavirus laws across the Denbighshire County Council area to prevent the virus spreading. More information can be found here

Facilities at a glance

  • Toilets
  • Parking
  • ATM
  • Ticket Office
  • Wifi
  • Ticket machine
  • Step free access
  • Refreshment facilities
  • General service information
    • Staffing Level
      Full time
    • Closed Circuit Television
    • Information Services Open
      Outside of these hours, assistance will be provided by the Conductor on the train
    • CIS
      Departure Screens
      Announcements
      Arrival Screens
    • Customer Help Points
  • Ticket buying and collection
    • Ticket Office
    • Prepurchase Collection
      Ticket Office: Yes
      Ticket Machine: Yes
    • Ticket Machine
    • Oystercard Issued
    • Use Oystercard
    • Always Show Oyster Card Fields
    • Smartcard Issued
    • Smartcard Validator
    • Penalty Fares
      http://www.arrivatrainswales.co.uk/RevenueEnforcementPolicy/
  • All station facilities
    • First Class Lounge
    • Seated Area
    • Waiting Room
    • Trolleys
    • Station Buffet
    • Toilets
      The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
    • Baby Change
    • Showers
    • Telephones
      Usage Type: Cards And Coins
    • Wi Fi
      Find WiFi Hotspots around Rhyl station
    • Web Kiosk
    • Post Box
    • Tourist Information
    • Atm Machine
    • Bureau De Change
    • Shops
  • Accessibility and mobility access
    • Helpline
      03333 211202
      https://www.nationalrail.co.uk/
      Mon-Sun 08:00 to 20:00
    • Induction Loop
    • Accessible Ticket Machines

      Cash/Card machines available. Credit/Debit card machine only when ticket office is closed. 

    • Height Adjusted Ticket Office Counter
    • Ramp For Train Access
    • National Key Toilets
      The National key toilets are located on Platform 1; these toilets are operated by a radar key.
    • Step Free Access
      The platforms are accessible. The platforms are connected via lifts and a footbridge.
      Coverage: whole Station
    • Ticket Gates
    • Impaired Mobility Set Down
    • Wheelchairs Available
  • Car park information
  • Passenger services
    • Customer Service
      Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
    • Left Luggage
      https://www.nationalrail.co.uk/
    • Lost Property

      Operator Name: Managed by Transport for Wales
      https://www.nationalrail.co.uk/

Live departures & arrivals
  • Did you know?
    Multiflex Tickets
    Are our lowest Single fare for hundreds of regular journeys
    Available exclusively on our App
  • Did you know?
    You can go paperless
    Buy your ticket at a ticket vending machine then tap in/out at stations.
    TfW Smartcards
  • Did you know?
    You can check how busy your train is likely to be?
    So you can decide the best time for your journey before you book.
    Let's try it

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