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Submitted by admin-ormdigital on Wed, 09/26/2018 - 14:13

Facilities at a glance

  • Toilets
  • Parking
  • ATM
  • Ticket Office
  • Wifi
  • Ticket machine
  • Step free access
  • Refreshment facilities
  • General service information
    • Staffing Level
    • Closed Circuit Television
    • Information Available From Staff
      Yes - from ticket office
    • Information Services Open
      Mon-Fri 07:00 to 12:00
      Saturday 08:00 to 13:15
    • CIS
      Arrival Screens
    • Customer Help Points
  • Ticket buying and collection
    • Ticket Office
    • Prepurchase Collection
      Ticket Office: true
      Ticket Machine: true
    • Ticket Machine
    • Oystercard Issued
    • Use Oystercard
    • Always Show Oyster Card Fields
    • Smartcard Issued
    • Smartcard Validator
    • Penalty Fares
  • All station facilities
    • First Class Lounge
    • Seated Area
    • Waiting Room
    • Trolleys
    • Station Buffet
    • Toilets
    • Baby Change
    • Showers
    • Telephones
      Usage Type: Cards
    • Wi Fi
    • Web Kiosk
    • Post Box
    • Tourist Information
    • Atm Machine
    • Bureau De Change
    • Shops
  • Accessibility and mobility access
    • Helpline
      03333 211202
      Mon-Sun 08:00 to 20:00
    • Staff Help Available

      No platform staff available at station however assistance is provided by the Conductor on the train.

    • Induction Loop
    • Accessible Ticket Machines

      This ticket machine does not accept cash.  Payment is by major debit or credit card only. 

    • Height Adjusted Ticket Office Counter

    • Ramp For Train Access
    • Accessible Public Telephones
      Located outside the ticket office on the wall
    • Nearest Stations With More Facilities
    • National Key Toilets
    • Step Free Access
      The station is not suitable for wheelchair or mobility scooter users as access to Platform 1 (to Chester) is a via a ramp with a steep gradient.

      Access to Platform 2 (to Manchester) is via a ramp with a steep gradient.

      An overbridge connects both platforms.

      Coverage: whole Station
    • Impaired Mobility Set Down
    • Wheelchairs Available
  • Car park information
    • Cycle Storage
      Spaces: 0
      Sheltered: No
      Cctv: true
    • CarPark

      Transport for Wales
      Station Car Park
    • Rail Replacement Services
      The bus stops on Barnfield Avenue nearest to the station car park.

      Towards Manchester - Wait at the bus stop on the same side of the road as the car park.

      Towards Chester- Wait at the bus stop on the opposite side of the road as the car park. 

    • Onward Travel

      The nearest bus stops are

      From the ticket office walk up the steps apx 50m to main road.


      Take footbridge by station entrance, walk apx 75m.

  • Passenger services
    • Customer Service
      Contact our Customer Relations team directly via the customer webform at
    • Left Luggage
    • Lost Property

      Operator Name: Managed by Transport for Wales

Live departures & arrivals

Buy tickets

  • No booking fees
  • No card charges
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