Runcorn East

Station

Facilities at a glance

Toilets
Parking
ATM
Ticket Office
Wifi
Ticket machine
Step free access
Refreshment facilities

General service information
- Staffing Level
  
  partTime
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from ticket office
- Information Services Open
  
  Mon-Fri 07:00 to 12:00
  Saturday 08:00 to 13:15
  Sunday
- CIS
  
  Announcements
  Arrival Screens
- Customer Help Points
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
  
  Ticket Office: true
  Ticket Machine: true
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Validator
- Penalty Fares
  
  http://www.arrivatrainswales.co.uk/RevenueEnforcementPolicy/
All station facilities
- First Class Lounge
- Seated Area
- Waiting Room
- Trolleys
- Station Buffet
- Toilets
- Baby Change
- Showers
- Telephones
  
  Usage Type: Cards
- Wi Fi
  
  Find WiFi Hotspots around Runcorn East station
- Web Kiosk
- Post Box
- Tourist Information
- Atm Machine
- Bureau De Change
- Shops
Accessibility and mobility access
- Helpline
  
  03333 211202
  
  http://www.nationalrail.co.uk/
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  No platform staff available at station however assistance is provided by the Conductor on the train.
- Induction Loop
- Accessible Ticket Machines
  
  This ticket machine does not accept cash. Payment is by major debit or credit card only.
- Height Adjusted Ticket Office Counter
- Ramp For Train Access
- Accessible Public Telephones
  
  Located outside the ticket office on the wall
- Nearest Stations With More Facilities
  
  WBQ
- National Key Toilets
- Step Free Access
  
  The station is not suitable for wheelchair or mobility scooter users as access to Platform 1 (to Chester) is a via a ramp with a steep gradient.
  
  Access to Platform 2 (to Manchester) is via a ramp with a steep gradient.
  
  An overbridge connects both platforms.
  
  Coverage: whole Station
- Impaired Mobility Set Down
- Wheelchairs Available
Car park information
- Cycle Storage
  
  Spaces: 0
  Sheltered: No
  Cctv: true
- CarPark
  
  Url: http://www.nationalrail.co.uk/
  
  Array
  
  Array
  
  Mon-Fri
  Saturday
  Sunday
  
  Transport for Wales
  
  Station Car Park
  
  50
  
  true
  
  0
  
  true
  
  false
- Rail Replacement Services
  
  The bus stops on Barnfield Avenue nearest to the station car park.
  
  Towards Manchester - Wait at the bus stop on the same side of the road as the car park.
  
  Towards Chester- Wait at the bus stop on the opposite side of the road as the car park.
- Onward Travel
  
  The nearest bus stops are
  
  From the ticket office walk up the steps apx 50m to main road.
  
  or
  
  Take footbridge by station entrance, walk apx 75m.
Passenger services
- Customer Service
  
  Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
- Left Luggage
  
  http://www.arrivatrainswales.co.uk
- Lost Property
  
  Operator Name: Managed by Transport for Wales
  
  http://www.arrivatrainswales.co.uk/lostproperty

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Station

Runcorn East

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Facilities at a glance

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