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Station

Submitted by admin-ormdigital on Wed, 09/26/2018 - 14:13

Facilities at a glance

  • Toilets
  • Parking
  • ATM
  • Ticket Office
  • Wifi
  • Ticket machine
  • Step free access
  • Refreshment facilities
  • General service information
    • Staffing Level
      partTime
    • Closed Circuit Television
    • Information Available From Staff
      Yes - from ticket office
    • Information Services Open
      Mon-Fri 07:30 to 10:30
      Saturday 08:45 to 13:45
      Sunday
    • CIS
      Arrival Screens
    • Customer Help Points
  • Ticket buying and collection
    • Ticket Office
    • Prepurchase Collection
      Ticket Office: true
      Ticket Machine: true
    • Ticket Machine
    • Oystercard Issued
    • Use Oystercard
    • Always Show Oyster Card Fields
    • Smartcard Issued
    • Smartcard Validator
    • Penalty Fares
      http://www.arrivatrainswales.co.uk/RevenueEnforcementPolicy/
  • All station facilities
    • First Class Lounge
    • Seated Area
    • Waiting Room
    • Trolleys
    • Station Buffet
    • Toilets
    • Baby Change
    • Showers
    • Telephones
      Usage Type: Cards And Coins
    • Wi Fi
    • Web Kiosk
    • Post Box
    • Tourist Information
    • Atm Machine
    • Bureau De Change
    • Shops
  • Accessibility and mobility access
    • Helpline
      03333 211202
      http://www.nationalrail.co.uk/
      Mon-Sun 08:00 to 20:00
    • Staff Help Available

      No platform staff available at the station however assistance is provided by the Conductor on the train.

    • Induction Loop
    • Accessible Ticket Machines
    • Height Adjusted Ticket Office Counter
    • Ramp For Train Access
    • National Key Toilets
    • Step Free Access

      Shotton station is split into two levels. Shotton and Shotton High Level

       

      Shotton - Platforms 1 and 2 - No wheelchair access to Platform 1 (to Chester). Access to Platform 2 (to Holyhead) is via the small car park at the end of Alexandra Street. 

      Customers advised to travel to Flint and change trains.

      Nearest fully accessible station to Shotton - Flint

       

      Shotton High Level - Platform 3 and 4 - No wheelchair access between platforms.  Steep paths to platforms via Chester Road West and under bridge.

      Nearest fully accessible station to Shotton High Level - Hawarden Bridge

       


      Coverage: no Part Of Station
    • Impaired Mobility Set Down
    • Wheelchairs Available
  • Car park information
    • Cycle Storage
      Spaces: 20
      Sheltered: No
      Cctv: true
      Location: in the car park
      Annotation:

      10 hoops


      Type: Stands
    • CarPark


      Url: http://www.nationalrail.co.uk/
      Array
      Array
      Mon-Fri
      Saturday
      Sunday
      Local Authority
      Station Car Park
      20
      true
      0
      true
      false
    • Rail Replacement Services

      Wait by the pub at the corner of Alexandra Street and Chester Road West

    • Taxi Rank

      Taxi office outside the station.

    • Onward Travel

      The nearest bus stops are located outside the station on Chester Road West.

  • Passenger services
    • Customer Service
      Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
    • Left Luggage
      http://www.arrivatrainswales.co.uk
    • Lost Property

      Operator Name: Managed by Transport for Wales
      http://www.arrivatrainswales.co.uk/lostproperty

Live departures & arrivals

Last updated: 12/12/2018 13:53:29
To
Departs
Expected
Plat.
Operator
Wrexham Central
13:55
-
On time
Transport for Wales
Bidston
14:00
-
14:02
Transport for Wales
Llandudno
14:04
-
On time
Transport for Wales
Wrexham Central
14:55
-
14:57
Transport for Wales
Bidston
15:00
-
On time
Transport for Wales
Llandudno
15:04
-
On time
Transport for Wales
Birmingham International
15:10
-
On time
Transport for Wales
Manchester Piccadilly
15:33
-
On time
Transport for Wales

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