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Submitted by admin-ormdigital on Wed, 07/22/2020 - 10:21

Facilities at a glance

  • Toilets
  • Parking
  • ATM
  • Ticket Office
  • Wifi
  • Ticket machine
  • Step free access
  • Refreshment facilities
  • General service information
    • Staffing Level
      Full time
    • Closed Circuit Television
    • Information Services Open
      Mon-Fri - 24h
      Saturday 03:00 to 00:00
      Sunday 07:00 to 00:00
    • CIS
      Departure Screens
      Arrival Screens
    • Customer Help Points
  • Ticket buying and collection
    • Ticket Office
    • Prepurchase Collection
      Ticket Office: Yes
      Ticket Machine: Yes
    • Ticket Machine
    • Oystercard Issued
    • Use Oystercard
    • Always Show Oyster Card Fields
    • Smartcard Issued
    • Smartcard Validator
    • Penalty Fares
  • All station facilities
    • First Class Lounge
    • Seated Area
    • Trolleys
    • Station Buffet
    • Toilets
      The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
    • Baby Change
    • Showers
    • Telephones
      Usage Type: Cards And Coins
    • Wi Fi
    • Web Kiosk
    • Post Box
    • Tourist Information
    • Atm Machine
    • Bureau De Change
    • Shops
  • Accessibility and mobility access
    • Helpline
      03333 211202
      Mon-Sun 08:00 to 20:00
    • Staff Help Available

       Assistance is provided by either platform staff at the station or the Conductor on the train.

      Mon-Fri - 24h
      Saturday 03:00 to 00:00
      Sunday 07:00 to 00:00
    • Induction Loop
    • Accessible Ticket Machines
    • Height Adjusted Ticket Office Counter
    • Ramp For Train Access
    • Accessible Taxis

      taxi rank is situated adjacent to the station

    • Accessible Public Telephones

      on concourse

    • National Key Toilets
      The National key toilets are located on Platform 1; these toilets are operated by a radar key.
    • Step Free Access

      The platforms are accessible.  

      Coverage: whole Station
    • Ticket Gates
    • Impaired Mobility Set Down
    • Wheelchairs Available
  • Car park information
    • Cycle Storage
      Spaces: 35
      Sheltered: No
      Cctv: Yes
      Location: on Platform 1

      35 stands

      Type: Stands
    • CarPark

      Visit for parking prices. 

      Operator Name: National Car Parks Ltd
      Name: Mariners Road (until 30 April 2019). Thereafter please use the top level of Ivy Street ( High Street) multistorey car park.
      Spaces: 41

      Number Accessible Spaces: 0
      Accessible Car Park Equipment: Yes
      Cctv: No

      Mon-Fri - 24h
      Saturday - 24h
      Sunday - 24h

    • Rail Replacement Services

      Wait at the bus stops on High Street outside the station

    • Taxi Rank

      Taxi rank is situated adjacent to the station

    • Onward Travel

      First operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables:

      Frequent bus routes serve stops on the High Street (at the front of the rail station) going to the city centre and also the Quadrant Bus Station (for interchange onto all other routes). 

      Buy a Swansea PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit

  • Passenger services
    • Customer Service
      Contact our Customer Relations team directly via the customer webform at
    • Left Luggage
    • Lost Property

      Operator Name: Managed by Transport for Wales

Live departures & arrivals

  • Overview
    • Originally opened in 1850, nothing now remains of Swansea's old wooden station building. Throughout the years, renovations, a major rebuild in 1880, and platform extensions in the 1920s, have led to the impressive, four-platform, building it is today.

      The contemporary design includes impressive glass walls flooding the area with light, creating a bright, open feel. Above the main entrance are engraved the words 'Ambition is critical', part of a 1990 poetry competition. The poet, David Hughes was responding to the town's rather dire nickname - the Graveyard of Ambition. In three words, he has successfully portrayed the modern Swansea, as a hub for culture, production and, yes, ambition!

  • How long does it take to walk from Swansea Station to Swansea city centre?
    • The short walk from Swansea Station takes around three minutes, and takes you past Swansea Castle.

  • What car parking facilities are available at Swansea station?
    • There are 41 car park spaces at Mariner's Road car park.

  • What facilities are there for bike storage at Swansea station?
    • On Platform 1, there are 35 bike storage facilities, overseen by CCTV.

  • What other facilities are available at Swansea station?
      • Toilets, including baby changing facilities
      • Station buffet
      • Shops
      • Coin and cards telephones
      • ATM
      • Disabled access - including step-free access throughout, ramps, wheelchairs and induction loop systems
  • Which popular destinations can be reached from Chester Train Station?
  • Did you know?
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    Buy your season ticket and load onto our Smartcard
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