Advance tickets are our best value fares and Railcard discounts can be used when booking. They’re one-way tickets so you can mix and match them. You can only use them on the train you booked.
You can’t get a refund but you can make changes as long as it’s before the departure of the train printed on the ticket or reservation coupon.
We can’t guarantee availability of Advance tickets and they are generally limited in number. So we recommend you book early to avoid disappointment. And just like their name, you can only book them in advance. They are generally available to buy up to 12 weeks ahead of the day you want to travel.
Buy Advance tickets up to
|Monday - Friday||Saturday||Sunday||SailRail Ferry Crossings|
|17-21 December 2018||22 December 2018||23 December 2018||23 December 2018|
Where to buy an Advance ticket
Advance tickets can be bought online, in app, and from a ticket office.
How to change an Advance ticket
You can make changes depending on where you bought your ticket and which delivery option you selected. If you do need to make a change, here’s how to do it:
- If you bought your ticket with us online, you can change it by visiting My Account >> Orders >> Change Journey.
- If you bought your ticket at station ticket machine or ticket office, just return to the station and we’ll be happy to help.
- If you bought your ticket from another retailer, like Trainline.com for example, please contact them directly.
- Unfortunately you can’t change mobile tickets or e-tickets
We charge a £10 fee per ticket to make changes.
How to refund an Advance Ticket
Advance tickets cannot be refunded.