Welcome to Transport for Wales, your new train operator.
We have big plans to improve rail travel across Wales and the borders over the next 5 years and beyond, but change doesn’t happen overnight and for now, trains and timetables will stay the same. We know that change means you’ll have plenty of questions to ask, and you can find out more at tfwrail.wales
Will my ticket still be valid?
Yes, we’ll honour your existing tickets, so you don’t have to worry about replacing them. Your Multiflex tickets will be available in the current app for 3 months Does it mean there’ll be new trains?
Not initially, we’ll start introducing better trains from 2019 and we’ll be refurbishing all trains before brand new trains arrive between 2021 and 2023. In the next 5 years, 95% of journeys will be on brand new trains. Pacers will leave the network from 2019.
Does it mean we’ll have better railway stations?
We’re investing £1.8bn to revitalise rail travel in Wales and the borders. We’ll invest £194m to modernise all 247 stations. So, you’ll have more ticket machines, parking spaces, WiFi at all stations and better shelters as well as more choice when you need to grab a coffee or snack on-the-go.
Over the next 15 years we will transform the network across Wales and the Borders, with new services and rolling stock, innovative solutions, and a massive programme of station investment.
- We’ll invest £738m to transform the valleys lines to Treherbert, Aberdare, Merthyr Tydfil, Rhymney and Coryton, electrifying 172 km of track and upgrading infrastructure to enable improved journey times and more trains every hour.
- From 2023, an £800m investment will ensure that 95% of journeys are on new trains.
- By December 2023, we’ll run an extra 285 (29%) more services every weekday. A new service will link Cardiff and Liverpool via Wrexham.
- On Sundays, an extra 294 (61%) services will run across Wales by Dec 2019.
- We’ll create more than 600 new jobs, including 200 new on-train customer service staff, and add 30 apprenticeships per year.
- We will invest £194m in station improvements, and build at least five new stations.
- At least 1,500 new car parking spaces will be created.
- Free end-to-end internet access will be available on 85% of journeys by 2024.
- Smart ticketing will be rolled out across Wales and the Borders.
- Free travel for under 5s extended to under 11s. Half-price fares extended to 16 – 18 yearolds.
- Under 16s go free off peak.
- We will install more than 700 new customer information screens across the network and in other locations including colleges, hospitals and workplaces.
- We will invest in more than 200 new ticket machines, and sell tickets through local convenience stores to improve access.