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A new set of national coronavirus rules apply from 9 November 2020 across Wales.

There are no travel restrictions in place within Wales. However, the Welsh Government is asking everyone to think carefully about:

  • The journeys you make
  • The people you meet
  • Travelling to areas where the coronavirus incidence rates are high
  • Working from home is still advised for those who are able to do so.  

 

Travelling outside of the UK for leisure purposes is not allowed.

You must have a reasonable excuse to travel overseas. You can view the Welsh Government’s guidance here

Travel outside of the UK is only permitted for people with a reasonable excuse.

 

Travel restrictions in England

From 5 November until 2 December 2020, the UK Government is introducing lockdown travel restrictions in England.

If you need to use public transport to travel to and from England for essential purposes, such as to go to work if you’re unable to work from home, you’ll need to follow the UK Government’s safer travel guidance for parts of your journey that are within England and the Welsh Government’s guidance for the parts that are within Wales.

 

Together we’ll keep Wales safe

We’d like to reassure you that the safety and wellbeing of all our customers and staff are our top priority during the Coronavirus (COVID-19) outbreak. Please help us by following these Travel Safer guidelines.

Current travel advice

Stay local Stay safe - be a responsible traveller, plan ahead if you need to travel and don’t travel if you’re feeling unwell 
Avoid busy periods Avoid busy periods - try not to touch surfaces like buttons, doors or your face and try to avoid eating.
Follow our latest travel advice, stay 2 metres apart Follow our latest travel advice, keep your distance, wash your hands or use hand sanitiser and please wear a face covering*
Exercise while you travel Exercise while you travel - walk or cycle for short journeys if you can.
Respect our staff and other passengers Respect our staff and other passengers while you’re travelling.

 

 

Current travel advice

  • You must wear a face covering on trains and at stations unless you are exempt.

  • Avoid touching unnecessary surfaces, wash hands regularly. Find out the extra precautions we are taking to keep you safe.

  • Check before you travel as a reduced timetable is currently operating throughout the Transport for Wales rail network. Service times have changed and in order to operate in the safest way, our trains are unable to call at a small number of stations. Planned improvement works continue to take place

  • Travel during off-peak hours if you can ( between 0930 – 1600 and after 1800 ) and check how busy your train is likely to be with our capacity checker.

  • Follow social distancing measures at stations and on trains. These may increase waiting times and limit the number of people who can travel at busier times of day. Queues will be in place at key locations and where trains are full, passengers will need to wait for the next available service or travel another way.

  • Use contactless payment methods if possible: buy tickets on our app and this website before your journey starts. You can also use our ticket machines and ticket offices are open for customers who need to purchase tickets or use a discount that isn’t available on a ticket machine. Please pay by card if you can however we know this might not always be possible and cash is accepted at booking offices.

  • Book Passenger Assist services as normal. It continues to be available for those requiring extra help to travel. We encourage passengers to book assistance before you travel – it will really help us plan and make sure you’re not hanging around.

  • Seat reservations are only available on Cambrian line services. If travelling on this route please make a reservation when you buy your ticket to help support social distancing.

  • Food services are not currently available on our trains.

  • Booking office hours may be different to usual please check your local booking office

  • For information specific to train travel within England please visit www.nationalrail.co.uk.

Last updated: 16 November 2020

 

 

  • NHS guidance

      • Please do consider your own health circumstances with respect to other public transport users and the NHS guidance.
      • As the situation evolves, we are continuing to follow advice from the Government and the NHS available here:
      • https://www.nhs.uk/conditions/coronavirus-covid-19/